Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myia Peters

Calumet City,IL

Summary

Dedicated employee with excellent experience in office setting. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

5
5
years of professional experience

Work History

Home Health Aid

Addus Healthcare
10.2022 - 08.2023
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.

Receptionist

162nd Street Dental
01.2020 - 10.2022
  • Greeted incoming patients and visitors professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients, and updated patient records.
  • Kept reception area clean and neat to give patients and visitors positive first impression.
  • Answered phone promptly and directed calls appropriately.
  • Maintained confidentiality of information regarding patients and company.
  • Resolved patient problems and complaints.

Insurance Verification Specialist/Front Desk Associate

Green Tree Dental
01.2021 - 06.2022
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Updated patient records with accurate, current insurance policy information.
  • Managed high-volume insurance verifications within pressured timeframes for productive dental operations.
  • Assisted patients with understanding personalized insurance coverage and benefits.
  • Achieved insurance pre-authorizations to enable timely patient procedures.
  • Maintained strong knowledge of basic dental terminology to better understand services and procedures.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.

Co-Teacher

Kidz Creative Concepts
11.2018 - 07.2019
  • Built positive relationships with students and families for safe, trusted learning support.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Kept children safe and secure with vigilant oversight.

Education

Diploma -

Chicago Vocational Career Academy
Chicago, IL
2017

Skills

  • Compassionate Client Care
  • Mobility Support
  • First Aid and Safety
  • Knowledge of State Regulations
  • Patient Care
  • Personal Care Assistance

Timeline

Home Health Aid

Addus Healthcare
10.2022 - 08.2023

Insurance Verification Specialist/Front Desk Associate

Green Tree Dental
01.2021 - 06.2022

Receptionist

162nd Street Dental
01.2020 - 10.2022

Co-Teacher

Kidz Creative Concepts
11.2018 - 07.2019

Diploma -

Chicago Vocational Career Academy

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Myia Peters