Mykael Sonderman
Burlison,TN
Summary
Dynamic professional with a strong work ethic and attention to detail, experienced as a Bank Teller at Cadence Bank. Proven ability in money handling and cross-selling, enhancing customer satisfaction through effective communication and problem resolution. Successfully managed high-volume transactions while maintaining accuracy and compliance, fostering loyalty and trust among clients.
Overview
4
4
years of professional experience
Work History
Bank Teller
Cadence Bank
Covington TN
05.2024 - Current
- Processed customer transactions efficiently using cash handling skills.
- Assisted customers with account inquiries and provided product information.
- Maintained accurate records of daily transactions and reconciled cash drawers.
- Collaborated with team members to enhance customer service experience.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Conducted routine audits of cash handling procedures to ensure compliance with regulations.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Responsible for opening and closing procedures.
Preschool Teacher
Munford Methodist Preschool
Munford, TN
10.2022 - 05.2024
- Designed and implemented engaging lesson plans to enhance cognitive and social development in preschool children.
- Designed and executed age-appropriate activities to foster creative expression and enhance learning retention.
- Cultivated a supportive classroom atmosphere that fosters positive behavior and social skill development among students.
- Cultivated strong partnerships with parents and caregivers through consistent communication regarding child progress and proactive concern resolution.
Education
High School Diploma -
Lighthouse Christian Academy
Millington, TN05.2022
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Sales and Cross-selling
- Time management
- Strong work ethic
- Vault custodian
Timeline
Bank Teller
Cadence Bank
05.2024 - Current
Preschool Teacher
Munford Methodist Preschool
10.2022 - 05.2024
High School Diploma -
Lighthouse Christian Academy