Efficient medical secretary and administrative assistant with background in managing front office operations, patient scheduling, and record-keeping within healthcare settings. Skilled in maintaining confidentiality of patient information, improving office workflows, and supporting clinical staff with administrative tasks. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Made impactful contributions to previous workplaces by streamlining appointment processes and reducing waiting times for patients.
• I Register patients with emergencies and outpatient and admission services and updating and maintaining patient information in registration software. I audit accounts for accuracy and completeness and inform patients about legal regulations and admission statuses, I also verify patients health insurance!
• I worked at the front office in the valet department scanning tickets in for guests to retrieve their vehicles. I answered the phones and worked on the computer
Phlebotomist Certified