Summary
Overview
Work History
Education
Skills
Timeline
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Mykaila Garcia

Mykaila Garcia

Eastvale,CA

Summary

Organized professional with superior work ethic and team player attitude. Extremely motivated and experienced in various leadership roles. Commended for honesty, hard work and positive attitude. Has 4 years of affectively assisting company projects from conception to completion. Uses strong problem solving skills and effective planning with an eye for detail.

Overview

6
6
years of professional experience

Work History

NOC DDU Specialist (Shift Lead) CNO5

Amazon Warehouse
Chino, CA
08.2022 - Current
  • Manage volume and workflow of 60+ Sort Centers across the United States
  • Provide real time visibility to site movement through virtual communication between site leadership and network support teams
  • Operate risk management plan of action for Sort Centers to ensure that Service Level Agreements for customer shipments are met
  • Manage NASC customer shipment workflows utilizing automated software and web platforms
  • Deliver exceptional customer service at all times
  • 2022 DDU department executed 2,003,627 shipment loads resulting in saving the company nearly 5 million dollars

Point Of Contact (SBD5)

Amazon
Jurupa Valley
01.2021 - 08.2022
  • Provide support to Area Managers and Process Assistants to facilitate an efficient sort
  • Monitor labor metrics and provide feedback to 50+ associates based on performances
  • Trained associates to implement and maintain approved and established process improvements in assigned functional areas
  • Focus on root cause for analysis purposes to ensure and improve barriers in productivity
  • Execute shift as Process Assistant in their absence while following all goals of safety, quality, and productivity.

Sales Representative

MAV Glass
Los Angeles, CA
01.2018 - 12.2020
  • Coordinate and work Trade shows
  • Create marketing collateral reach while using successful advertising strategies to boost engagement
  • Assist directly with cliental communication, market needs
  • Media coverage, and digital marketing/ rebrand
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
  • Contacted new and existing customers to outline benefits of products
  • Monitored customer order process and addressed customer issues
  • Fostered relationships with customers to expand customer base and retain business

Education

High School Diploma -

Norco High School
Norco, CA
01.2017

Some College (No Degree) - Psychology

Santa Monica College
Santa Monica, CA

Skills

  • Computer Literacy
  • Microsoft Powerpoint/Excel
  • Customer Service
  • Network Development
  • Proficient in Data Entry
  • Visual Design
  • Production Deadline
  • Research and Analytical Skills
  • Sales Expertise
  • B2B and B2C Sales
  • Revenue Generation

Timeline

NOC DDU Specialist (Shift Lead) CNO5

Amazon Warehouse
08.2022 - Current

Point Of Contact (SBD5)

Amazon
01.2021 - 08.2022

Sales Representative

MAV Glass
01.2018 - 12.2020

High School Diploma -

Norco High School

Some College (No Degree) - Psychology

Santa Monica College

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Mykaila Garcia