Mykaila Meeks
Summary
Results-driven fulfillment specialist with over nine years of experience in high-volume operations. Expert in process improvements, team leadership, and maintaining safety standards. Committed to optimizing workflows and enhancing customer satisfaction through effective problem-solving.
Overview
9
9
years of professional experience
Work History
Amazon Fulfillment Specialist
Amazon
04.2021 - Current
- Excelled in a physically demanding, fast-paced warehouse environment
- Met aggressive productivity goals while maintaining safety and quality standards
- Assisted in process improvements and peer support during peak seasons
- Maintained clean and organized work areas at all times
Sales Representative
Norm Reeves Hyundai-Genesis-Mazda
06.2025 - 11.2025
- Operate successfully in a high-energy, fast-paced sales environment requiring constant customer interaction and multitasking
- Take ownership of the customer experience from first contact through completion of sale
- Lead customers through decision-making while maintaining professionalism and efficiency
- Resolve customer concerns quickly to protect satisfaction and brand reputation
- Support team goals by sharing best practices and assisting peers during peak traffic
- Maintain accuracy in CRM documentation and reporting under time-sensitive conditions
Customer Specialist
Carmax Auto Superstore
10.2024 - 06.2025
- Served as a floor leader during high-traffic periods, managing customer flow and prioritizing tasks
- Increased sales by 15% through leadership in customer engagement and product education
- Balanced multiple responsibilities in a high-volume environment without sacrificing accuracy
- Supported onboarding and coaching of new team members
- Modeled company standards for professionalism, teamwork, and customer care
Retail Customer Service Representative
Living Spaces
11.2023 - 07.2024
- Acted as a lead support associate, assisting management with daily operations
- Trained new hires on store procedures, customer service standards, and POS systems
- Maintained high service levels during peak business hours
- Collaborated with leadership to improve workflow efficiency and team performance
Micro Fulfillment Specialist
Walgreens Boots Alliance
06.2023 - 10.2024
- Supported high-volume fulfillment operations with strict productivity and accuracy requirements
- Trained and guided new employees on equipment, workflow, and safety protocols
- Enforced cleanliness, safety, and operational compliance standards
- Maintained inventory accuracy to ensure products were always in stock
- Worked independently and as part of a team under tight deadlines
Customer Service Representative
Lori's Gift Shop
03.2017 - 04.2022
- Served as a senior team member, mentoring new employees and supporting daily operations
- Resolved customer issues calmly in high-pressure situations
- Increased repeat business by 60% through leadership in customer engagement
- Handled cash, scheduling assistance, and customer escalations
Education
High School Diploma -
Southwest Highschool
Some College (No Degree) - Nursing
Tarleton State University
Stephenville, Texas, TXSkills
- Team Leadership & Employee Development
- Fast-Paced, High-Volume Operations
- Shift Support & Floor Leadership
- Customer Issue Resolution & Escalation Handling
- Inventory Control & Product Availability
- Safety, Cleanliness & Compliance Enforcement
- POS Systems, Kiosks & Transaction Devices
- Cash Handling & Operational Reporting
- Microsoft Excel & Outlook
- Physical Endurance & Schedule Flexibility
Timeline
Sales Representative
Norm Reeves Hyundai-Genesis-Mazda
06.2025 - 11.2025
Customer Specialist
Carmax Auto Superstore
10.2024 - 06.2025
Retail Customer Service Representative
Living Spaces
11.2023 - 07.2024
Micro Fulfillment Specialist
Walgreens Boots Alliance
06.2023 - 10.2024
Amazon Fulfillment Specialist
Amazon
04.2021 - Current
Customer Service Representative
Lori's Gift Shop
03.2017 - 04.2022
High School Diploma -
Southwest Highschool
Some College (No Degree) - Nursing
Tarleton State University