MYKAYLA NEWTON
OROVILLE,CA
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host
Applebee's
Oroville, CA
01.2026 - Current
- Greeted and seated guests, ensuring a positive first impression.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Collaborated with kitchen and service staff to ensure timely food delivery.
- Handled customer inquiries and complaints, enhancing overall dining experience.
- Trained new hosts on company protocols and customer service best practices.
- Maintained cleanliness and organization of front-of-house areas to create inviting atmosphere.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Office Assistant
Rands Hands Yard & Haul
Yankee Hill, CA
10.2024 - 12.2025
- Answered phones, greeted clients, and scheduled appointments
- Maintained client files and managed legal documentation
- Drafted letters, memos, and emails
- Assisted with court fillings and government submissions
- Handled time-sensitive legal tasks and correspondence
- Supported attorneys with client meetings and case preparation
- Managed incoming/outgoing mail and coordinated travel logistics
- Primary Responsibilities
Office Assistant
Law Office of Matthew C. Bently
Chico, CA
06.2023 - 09.2024
- Answered phones, greeted clients, and scheduled appointments
- Maintained client files and managed legal documentation
- Drafted letters, memos, and emails
- Assisted with court fillings and government submissions
- Handled time-sensitive legal tasks and correspondence
- Supported attorneys with client meetings and case preparation
- Managed incoming/outgoing mail and coordinated travel logistics
- Primary Responsibilities
Education
High School -
Live Oak High School
Live Oak, CA06-2025
Skills
- Multitasking
- Guest relations
- Seating arrangements
- Dining room management
- Takeout order processing
- Front of house organization
- Cleaning and sanitation
- Food running
- Table bussing
- Guest seating
- Payment processing
- Organization
- Handles Pressure
- Informing Others
- Customer service
Certification
- California Driver’s License – Class C
- Food Handler’s Certification - 2024
- CPR Certificate
Languages
English
Full Professional
Timeline
Host
Applebee's
01.2026 - Current
Office Assistant
Rands Hands Yard & Haul
10.2024 - 12.2025
Office Assistant
Law Office of Matthew C. Bently
06.2023 - 09.2024
High School -
Live Oak High School