Mykayla Pittsley
Eustis,FL
Summary
Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Teller
PNC BANK
03.2020 - 07.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Educated customers on use of banking website and mobile apps.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted with training of new tellers on policies and procedures.
- Counted, verified and handled bank deposits and armored car transactions.
- Maintained Security protocols and trained employees on branch operations
Pricing Team Leader
Macys Department Store
03.2019 - 01.2020
- Receiving associate promoted to Pricing Team Lead in May 2019 Keyholder position.
- Lead a 10 person team for all markdowns/markups for every department in the store.
- Maintain a certain percentage each week to maximize store efficiency.
- Floor moves and organization of different departments.
- Sign changes for each week depending on promotions and holidays.
- Picked and packed online order items.
- Kept work areas neat, clean and free from debris.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Responsible for RFID Inventory quota
- Labeled products, rotated stock and fronted merchandise for appealing display.
Sales Associate
Bealls Outlet
03.2018 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Receiving merchandise each week, preparing for it to go to the sales floor.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintain dressing rooms and sales floor for a clean presentation for customers.
Cashier/Farmhand
Santa's Christmas Tree Farm
09.2017 - 01.2018
- Greeted customers and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained the concession stand for weekly customers.
- Restock and organize merchandise, in the concession stand, pumpkin patch, and Christmas tree farm.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers navigate farm and processed and sold Christmas trees.
- Pumpkin and Tree Processing-Unloading, counting, drilling, standing, selling
Education
High School Diploma -
Eustis High School
Eustis,FL05.2018
Skills
- Customer Service
- Excellent Time Management Skills
- Cash Handling
- Strong Work Ethic
Timeline
Teller
PNC BANK
03.2020 - 07.2021
Pricing Team Leader
Macys Department Store
03.2019 - 01.2020
Sales Associate
Bealls Outlet
03.2018 - 12.2018
Cashier/Farmhand
Santa's Christmas Tree Farm
09.2017 - 01.2018
High School Diploma -
Eustis High School