Mykel Gust
Sheboygan
Summary
Security officer with extensive experience in campus safety management and facility protection. Demonstrated expertise in surveillance, risk assessment, and emergency response coordination. Strong communication and teamwork skills enhance decision-making in high-pressure situations. Recognized for high productivity and efficient task completion while maintaining integrity and professionalism.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Sheboygan Falls
04.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to detect and prevent suspicious activities, enhancing overall security.
- Enforced company policies to maintain a secure environment.
- Utilized surveillance equipment across multiple locations to ensure comprehensive monitoring and quick response to incidents.
- Maintained accurate logs of security-related activities and incidents to support investigations and improve safety protocols.
- Trained new staff on security procedures and emergency response techniques.
- Confirmed visitor identification before granting building access.
- Checked for safety hazards and took corrective actions.
Sales Specialist
Lowe's Home Improvement
Manitowoc
11.2024 - 04.2025
- Greeted customers, offering tailored assistance throughout purchase processes to improve overall experience.
- Identified customer needs through targeted questions and offered tailored solutions.
- Educated customers on product features and technical details to emphasize benefits.
- Resolved customer inquiries and complaints, ensuring professionalism and care.
- Collaborated with team members to create customer service strategies that enhanced customer satisfaction.
- Utilized point-of-sale systems for efficient transaction processing and inventory management.
- Replenished merchandise and organized stock to enhance sales operations and store appearance.
- Participated in team meetings to evaluate progress towards management objectives and align on action items.
Corporate Security Officer
Kohler Co.
Kohler
03.2023 - 09.2024
- Ensured safety of personnel and property by providing physical security for corporate office buildings and facilities.
- Investigated suspicious activity, conducted interviews, wrote reports, and monitored access control systems and surveillance equipment to mitigate risks.
- Responded to medical emergencies, bomb threats, fire alarms, and intrusion alarms, maintaining safety and security during critical incidents.
- Performed regular patrols of assigned areas to ensure compliance with security standards.
- Conducted physical examinations of property for compliance with security policies and regulations.
- Responded effectively to high-pressure situations, maintaining composure and focus.
- Trained subordinate officers on relevant aspects of job duties while providing guidance whenever necessary.
- Collaborated with local law enforcement agencies on investigations.
Security Officer
Allied Universal
08.2021 - 04.2022
- Patrolled clients' premises using golf carts, vehicle patrol, and foot to enforce rules, regulations, and applicable laws.
- Reported suspicious behavior to appropriate authorities to maintain safety and security.
- Responded to emergency calls to provide immediate assistance and support.
- Reported safety problems to the appropriate department for timely resolution.
- Issued citations for parking violations to ensure compliance with traffic regulations.
Security Officer
The Walt Disney Company
Anaheim
06.2018 - 08.2021
- Monitored and authorized entrance and departure of employees, visitors, and other persons to prevent theft and ensure security of premises.
- Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
- Maintain close communications with dispatching personnel, using two-way radios or cell phones.
- Maintain assigned equipment and supplies such as handheld citation, lock-out kit, battery pack, citation books.
- Provided information to the public on parking regulations, facilities, and locations of streets, buildings, and points of interest to enhance visitor experience.
Security Officer
Allied Universal
Helendale
06.2012 - 06.2018
- Monitored community activities, ensuring compliance with regulations and company policies.
- Reported violations and suspicious behaviors to supervisors, enhancing overall safety and security.
- Documented daily activities and irregularities, contributing to thorough incident tracking and response.
- Trained new staff on company policies and procedures.
Education
Bachelor's degree - Criminal Justice
Kaplan University-Davenport Campus
Davenport, IA07-2013
Skills
- Loss prevention
- CCTV surveillance
- Access control and visitor tracking
- Incident reporting
- Conflict resolution
- Report writing and incident reporting
- Access control
- Attention to detail
- Cash handling expertise
- Microsoft Office proficiency
- Safety training
- Patrol operations
- Organizational management
- Integrity standards
- High integrity standards
Certification
- AED Certification
- Guard Card
- CPR Certification
Accomplishments
Graduated Cum Laude from Kaplan University
Timeline
Security Officer
Allied Universal Security Services
04.2025 - Current
Sales Specialist
Lowe's Home Improvement
11.2024 - 04.2025
Corporate Security Officer
Kohler Co.
03.2023 - 09.2024
Security Officer
Allied Universal
08.2021 - 04.2022
Security Officer
The Walt Disney Company
06.2018 - 08.2021
Security Officer
Allied Universal
06.2012 - 06.2018
Bachelor's degree - Criminal Justice
Kaplan University-Davenport Campus