MYKENZI MARQUEZ
Napa,US
Summary
Adept at driving sales and enhancing team performance, my tenure at Gap Inc showcased my ability to leverage visual merchandising and sales analytics to exceed targets. Skilled in Microsoft Office and team management, I consistently foster environments that nurture growth and efficiency, achieving a notable increase in customer engagement and sales outcomes.
Overview
7
7
years of professional experience
Work History
Specialty Sales Team Lead
Target
Napa, CA
08.2024 - 12.2024
- Remained consistent by setting team goals, recognizing performance, and rewarding hard work.
- Listened to customer needs to identify and recommend best products and services.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Maintained attractive merchandise displays to maximize purchases.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Recruited and trained new sales professionals to quickly build up high-performing team assets.
- Maintained accurate records of all sales transactions.
Merchandising Supervisor
kate spade outlet
Napa
09.2023 - 09.2024
- Provided detailed visual merchandising guidelines to remote store locations to ensure brand consistency nationwide.
- Reviewed and adjusted lighting to highlight key products and create inviting store environments.
- Used strong business acumen to increase top-line sales by merchandising top sellers and writing orders to support stock levels.
- Monitored weekly, monthly and quarterly achievement goals.
- Analyzed sales data to identify high-performing products and adjust visual strategies to increase underperforming categories.
- Scheduled regular visits to stores to monitor progress of visuals projects.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Analyzed sales data to determine which products should be featured in displays.
- Assisted in the design and layout of showroom floors, windows, and counters.
Lead Kids & Baby Merchandiser
Gap Inc
Houston, TX
04.2022 - 08.2022
- Monitored supply chain and managed logistics functions for company
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Lead Merchandiser
Gap Inc
Napa, CA
09.2018 - 03.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Front of House Team Member
Sizzler
Napa, CA
01.2018 - 09.2018
- Trained new staff in front-of-house procedures, customer relations and cleaning
- Kept register accurate through correct billing, payment processing and cash management practices
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions
Nanny
Napa, CA
07.2017 - 09.2018
- Assisted with light housekeeping duties as well as running errands
- Built positive and nurturing environments to support child social and emotional growth
- Monitored schedules to maintain sleeping, eating and school schedules for children
- Read and discussed stories with children to boost literacy and reading comprehension skills
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
Education
Associate of Science - Anatomy
Napa Valley College
Napa, CA06.2022
Associate of Science - Nursing
Pacific Union College
Angwin, CA06.2021
High School Diploma -
Vintage High School
Napa, CA06.2019
Skills
- Microsoft Office Suite
- Multi-line phone proficiency
- Problem solving
- Dependable
- Responsible
- Efficient
- Detail-oriented
- Administrative
- Office Support
- Seasonal displays
- Retail Inventory Management
- Visual merchandising
- Visual presentation
- Sales presentations
- Team management
- Sales closing
- Sales analytics
- Sales supervision
Timeline
Specialty Sales Team Lead
Target
08.2024 - 12.2024
Merchandising Supervisor
kate spade outlet
09.2023 - 09.2024
Lead Kids & Baby Merchandiser
Gap Inc
04.2022 - 08.2022
Lead Merchandiser
Gap Inc
09.2018 - 03.2022
Front of House Team Member
Sizzler
01.2018 - 09.2018
Nanny
07.2017 - 09.2018
Associate of Science - Anatomy
Napa Valley College
Associate of Science - Nursing
Pacific Union College
High School Diploma -
Vintage High School
Similar Profiles
Arianna SemoninArianna Semonin
Style Consultant at TargetStyle Consultant at Target
Andrew FlekierAndrew Flekier
Order Pick-Up Fulfillment/Grocery Team Member at TargetOrder Pick-Up Fulfillment/Grocery Team Member at Target
Inela AlicajicInela Alicajic
Guest Advocate at TargetGuest Advocate at Target
Taylor DangladeTaylor Danglade
General Merchandiser at TargetGeneral Merchandiser at Target
Valeria LeonValeria Leon
Chef de Partie (Externship) at Ad hoc + AddendumChef de Partie (Externship) at Ad hoc + Addendum