Mykeria Jackson
Covington,GA
Summary
Dedicated Job Title professional with strong organizational skills and a commitment to achieving company goals. Demonstrated adaptability and exceptional interpersonal skills while thriving in challenging environments. Delivered outstanding customer service through effective multitasking and time management.
Overview
9
9
years of professional experience
Work History
Sales and data entry
Ecopowertech
Covington
05.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service Representative
Apex
Covington
12.2024 - 04.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with inquiries and resolved issues promptly.
- Managed high-volume calls while maintaining a positive attitude.
- Collaborated with team members to enhance service quality and efficiency.
GROCERY ASSOCIATE
Amazon Fresh
Broomall, PA
01.2023 - 11.2024
- Directed team to maintain optimal stock levels and create visually appealing displays to enhance customer experience.
- Coordinated assignments to ensure clean and organized workspaces for efficient operations.
- Stocked designated items on shelves, end caps and displays.
- Stocked shelves to match planogram images and instructions.
- Directed team in maintenance of department stock levels and visually appealing look.
- Coordinated assignments to keep workspaces clean and organized.
- Monitored inventory levels and promptly reported discrepancies to management for timely resolution.
CREW MEMBER
Five Guys
Broomall, PA
09.2022 - 12.2022
- Prepared customers' take-out orders in secure bags, ensuring proper condiments, silverware, and napkins were included for convenience.
- Delivered excellent customer service by greeting customers warmly and consistently meeting quality standards.
- Managed cash register operations to accurately process payments and finalize customer transactions.
GROCERY ASSOCIATE / ONLINE GROCERY ASSOCIATE
Kroger
Covington, Ga
04.2020 - 08.2022
- Resolved customer service inquiries and complaints to enhance satisfaction.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.
- Reviews orders prior to pickup for accuracy and purchase-by dates.
CREW MEMBER
Zaxbys
Covington, Ga
04.2019 - 04.2020
- Prepared take-out orders in secure bags, ensuring customers received proper condiments, silverware, and napkins.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Assisted servers by preparing trays and delivering food orders promptly. by setting up trays and completing some food deliveries.
TEAM LEAD
McDonald's
Covington, Ga
12.2017 - 02.2019
- Cultivated customer relationships through positive attitude and attentive responses, enhancing customer satisfaction.
- Mentored employees to ensure proper completion of assigned duties, contributing to team efficiency.
- Operated various workstations to ensure smooth workflow. to provide optimal coverage and meet production goals.
Education
High School -
Newton High School
Covington, GASkills
- Order Fulfillment
- Inventory Management
- Data Entry Speed
- Data entry accuracy
- Report Generation
- Customer Interaction
- Detail orientation
- Attention to detail
- Attention to detail
Timeline
Sales and data entry
Ecopowertech
05.2025 - Current
Customer Service Representative
Apex
12.2024 - 04.2025
GROCERY ASSOCIATE
Amazon Fresh
01.2023 - 11.2024
CREW MEMBER
Five Guys
09.2022 - 12.2022
GROCERY ASSOCIATE / ONLINE GROCERY ASSOCIATE
Kroger
04.2020 - 08.2022
CREW MEMBER
Zaxbys
04.2019 - 04.2020
TEAM LEAD
McDonald's
12.2017 - 02.2019
High School -
Newton High School