Mykerria Busby
Atlanta,GA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable Shift Leader with 3 years in customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Amazon
08.2024 - 02.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Shift Lead Supervisor
Tropical Smoothie
09.2023 - 08.2024
- Improved team efficiency by implementing effective scheduling and task delegation.
- Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
- Streamlined operational processes for increased productivity and reduced labor costs.
Manager
Dollar General Store
03.2023 - 07.2023
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Route Cleaner
ABM Industries
09.2022 - 03.2023
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Sales Associate
Walmart
01.2022 - 08.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Skyview High School
College Park, GA05.2023
Skills
- Sales strategies
- Task prioritization
- Continuous learning
- Process improvement
- Industry knowledge
- Workplace safety
- Employee training
- Staff motivation
- Team leadership
- Performance evaluation
- Decision-making capabilities
- Customer Service Management
Additional Information
currently working on my degree in nursing.
Timeline
Warehouse Worker
Amazon
08.2024 - 02.2025
Shift Lead Supervisor
Tropical Smoothie
09.2023 - 08.2024
Manager
Dollar General Store
03.2023 - 07.2023
Route Cleaner
ABM Industries
09.2022 - 03.2023
Sales Associate
Walmart
01.2022 - 08.2022
High School Diploma -
Skyview High School
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