Mykyta Kharchenko
Los Angeles,California
Summary
Dynamic leader and communicator with a proven track record at Target, where I leveraged customer service excellence and data analysis to enhance team performance and customer satisfaction. Skilled in fostering teamwork and resolving issues efficiently, my multilingual abilities once averted a crisis, saving the company from potential litigation.
Overview
1
1
year of professional experience
Work History
Team Member
Target
11.2023 - 07.2024
- Developed strong customer service and product knowledge skills to enhance individual and team performance. provided high-quality customer service taking into account individual characteristics such as culture, language, age, and even gender.
- I found it very easy to find a common language with each of them due to my well-developed communication skills.
- The ability to communicate in three languages
opened up expanded communication capabilities with clients and at one point saved the life of one of the team members, which saved a large amount of money, time and saved the company from litigation, - Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
Olathe East
Olathe, KS05-2023
Higher Education Incomplete - Acting
Kyiv National I. K. Karpenko-Kary Theatre, Cinema
Kyiv, Ukraine02-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Team leadership
- Team collaboration
- Problem-solving abilities
- Data analysis
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Professional Working
Timeline
Team Member
Target
11.2023 - 07.2024
High School Diploma -
Olathe East
Higher Education Incomplete - Acting
Kyiv National I. K. Karpenko-Kary Theatre, Cinema
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