Myla Smith
Panama City,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Fulfillment-Style Associate
Target
Panama City, FL
08.2023 - 04.2024
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Packaged items for shipping following established procedures.
- Monitored stock levels and communicated needs for replenishment to management.
- Inspected goods received from vendors for quality control purposes.
- Processed incoming orders in a timely manner according to company standards.
- Verified order accuracy prior to shipment.
- Organized and stacked product in designated areas according to size, type, style, color or product code.
- Inspected products for damages or defects prior to stocking shelves.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
Host
Los Antojitos Restaurant
Panama City, FL
01.2022 - 07.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
- Resolved conflicts between customers when necessary.
Team Member
Chick-fil-A
Panama City Beach, FL
04.2021 - 01.2022
- Provided customer service support to ensure satisfaction.
- Greeted customers and took their orders in a friendly and efficient manner.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Provided quality customer service by adhering to company policies and procedures.
Sales Associate
Buckle
Panama City Beach, FL
07.2020 - 04.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
Education
High School Diploma -
North Bay Haven Career Academy
Panama City, FL05-2021
Skills
- Cash Handling
- Customer Engagement
- Issue Resolution
- Product Merchandising
- Shipment Processing
- Sales expertise
- Courteous and Professional
- Cross-Functional Teamwork
- Attention to Detail
- Reliable team worker
- Product Sales
Timeline
Fulfillment-Style Associate
Target
08.2023 - 04.2024
Host
Los Antojitos Restaurant
01.2022 - 07.2023
Team Member
Chick-fil-A
04.2021 - 01.2022
Sales Associate
Buckle
07.2020 - 04.2021
High School Diploma -
North Bay Haven Career Academy