Mylah Lau
California Medical Behavioral Health
San Diego,CA
6
years of professional experience
Reliable and motivated service worker with great communication skills and a positive, outgoing, and team-oriented attitude. Strong work ethic and skilled in time-management, organization, and critical thinking. Adaptable and efficient while committed to providing excellent customer service and fostering a friendly and welcoming environment.
Work History
TMS Technician
1 Year 7 Months- Demonstrated empathy towards patients undergoing mental health challenges while administering effective treatments to improve their quality of life.
- Promoted a culture of open communication by actively participating in staff meetings and sharing feedback on clinic operations and policies.
- Ensured compliance with all regulatory requirements related to TMS therapy, including HIPAA regulations, licensing standards, and safety guidelines.
- Administered Spravato (esketamine) nasal spray treatments under Risk Evaluation and Mitigation Strategy protocols in a psychiatric outpatient setting
- Maintained detailed electronic health records (EHR) of treatment sessions, vital signs, and patient outcomes.
Crew Member
1 Year 7 Months- Provided excellent customer service to maintain relationships with consumers and to acquire new customers
- Monitored sales floor stock and communicated issues with the management team
- Provided detailed product knowledge and coordinated returns and complaints for dissatisfied customers
- Created a warm and inviting environment for customers, sharing product knowledge, and offering suggestions regarding store products
- Managed register, handling cash and credit card transactions
- Organized product ordering and helped with delivery distribution
- Planned and built eye catching and informative merchandise displays to promote store sales target
In-Home Nanny
3 Years 5 Months- Trusted with the care of children
- Provided good and consistent communication with parents to demonstrate reliability
- Creative Interactions with kids to entertain and harbor a fun environment
- Provided children with a safe and nurturing home environment
- Helped toddlers improve developmental and communication skills
Education
Skills
Effective communication
Friendly and outgoing
Time management
Attention to detail
Team-oriented
Problem-solving
Cash handling
Creative
Organized
Timeline
TMS Technician
California Medical Behavioral Health
01.2025 - CurrentRead More
Crew Member
Trader Joe’s
06.2022 - 01.2024Read More
In-Home Nanny
Private Employers
08.2020 - 01.2024Read More
Cal Baptist University
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Palomar College
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