Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MYLAH WILLIAMS

Washington,DC

Summary

Dynamic and results-oriented leader with experience in fast-paced industries ranging from concessions to security. Proven track record of enhancing operational efficiency and delivering exceptional customer service. Skilled in team management, staff training, and inventory control. Adept at problem-solving and fostering a positive work environment while ensuring compliance with health and safety regulations. Committed to driving sales and improving overall guest experiences. Seeking to leverage leadership skills to contribute to a thriving team.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Leader

Playa Bowls
08.2024 - Current
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.

Security Officer

Allied Universal Security Services
03.2024 - 08.2024
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Delivery Driver

Amazon
12.2022 - 06.2023
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for all items.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.

Event Security Guard

Contemporary Services Corporation
05.2022 - 06.2023
  • Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a safe and peaceful atmosphere.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Improved overall guest experience by providing helpful information and assistance when needed.

Education

Certificate - CompTIA A+ IT Fundamentals

University of The District of Columbia
Washington, DC
11.2023

Certificate - Medical Assistant

Prospect Career College
Washington, DC
03.2023

High School Diploma -

Friendship Collegiate Academy
Washington
05.2019

Skills

  • Team Leader
  • Problem-Solving
  • Conflict Resolution
  • Medical Terminology
  • Quality Control Assurance
  • Microsoft Suites

Certification

  • Adult & Pediatric First Aid/CPR/AED | American Red Cross (March 2024)
  • Security Officer License | Department of Licensing & Consumer Protection (April 2024)

Timeline

Shift Leader

Playa Bowls
08.2024 - Current

Security Officer

Allied Universal Security Services
03.2024 - 08.2024

Delivery Driver

Amazon
12.2022 - 06.2023

Event Security Guard

Contemporary Services Corporation
05.2022 - 06.2023

Certificate - CompTIA A+ IT Fundamentals

University of The District of Columbia

Certificate - Medical Assistant

Prospect Career College

High School Diploma -

Friendship Collegiate Academy

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MYLAH WILLIAMS