Mylasia Thornton
Louisville,KY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Provider Installation Representative position. Ready to help team achieve company goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Line Operator
GE Appliances
01.2024 - Current
- Prioritized workplace cleanliness, adhering to 5S principles and maintaining an organized workspace that contributed positively towards overall operation efficiency.
- Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
- Collaborated with team members to achieve daily production targets and consistently meet deadlines.
- Met production targets and tight deadlines by collaborating closely with team members.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Boosted team morale and productivity by fostering collaborative work environment.
- Reduced accidents and injuries by observing safety policies and procedures.
Security Receptionist
Zenith Logistics Inc.
03.2021 - 01.2024
- Enhanced building security by diligently monitoring CCTV systems and reporting suspicious activities.
- Contributed to risk mitigation efforts by regularly reviewing security policies and implementing necessary changes.
- Supported receptionist duties, such as answering phone calls and emails, scheduling appointments, and managing facility calendars.
- Demonstrated strong interpersonal skills when interacting with diverse populations, ensuring a welcoming atmosphere for all visitors.
- Helped maintain an organized workspace by managing office supplies inventory and ensuring adequate stock levels for daily operations.
- Managed high-pressure situations, handling multiple simultaneous tasks while maintaining a calm demeanor.
- Provided exceptional customer service, addressing inquiries and directing visitors to appropriate departments or personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled assignments independently with good judgement and critical thinking skills.
Sales Associate
Rack Rooms Shoe Store
11.2017 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Jeffersontown High School
Louisville, KY2018
Skills
- Workplace Safety
- Quality Control
- Stress Tolerance
- Decision-making capabilities
- Merchandising
- Customer Service
- Teamwork
- Time Management
Timeline
Line Operator
GE Appliances
01.2024 - Current
Security Receptionist
Zenith Logistics Inc.
03.2021 - 01.2024
Sales Associate
Rack Rooms Shoe Store
11.2017 - 03.2021
Jeffersontown High School
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