Carolyn Capehart
Louisville,KY
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Little Caesars
Louisville, Kentucky
12.2017 - Current
- Trained and mentored staff on food safety and customer service standards.
- Managed daily operations to ensure efficient service and customer satisfaction.
- Resolved customer complaints promptly to maintain positive dining experiences.
Receptionist
Waxxpot
Louisville, Kentucky
05.2024 - 09.2025
- Greeted clients warmly and professionally upon arrival.
- Handled client inquiries and provided information about services offered.
- Processed payments and managed cash register accurately.
- Scheduled and confirmed appointments.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialist
Louisville, KY11-2025
750 Hours of Completion - Esthetics
Pjs of Cosmetology
Louisville, KY04-2024
High School Diploma -
Fairdale High School
Louisville, KY06-2019
Skills
- Food safety management
- Sales
- Inventory
- Training staff
- Excel data
- Proper time management
- Customer service
- Scheduling appointments
- Blood sample collection
- Phlebotomy techniques
- Laboratory safety
Certification
- Food Safety Management Certification
- Phlebotomy Certification
Timeline
Receptionist
Waxxpot
05.2024 - 09.2025
Assistant Manager
Little Caesars
12.2017 - Current
Certificate - Phlebotomy
Phlebotomy Training Specialist
750 Hours of Completion - Esthetics
Pjs of Cosmetology
High School Diploma -
Fairdale High School