MYLEEK ASBURY-GOGGINS
Conway,SC
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Customer Sales Representative
Accuracy Diagnostic
01.2023 - Current
- Manage high call volumes, ensuring swift resolutions and enhancing customer satisfaction
- Implement client retention strategies, leading to measurable improvements in feedback scores
- Specialize in providing comprehensive Property & Casualty, Life, and Health Insurance solutions to meet the unique needs of my clients
Customer Service Representative
Mutual of Omaha
10.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Car Salesman
Leadwood Auto Consultant
07.2019 - 10.2022
- Boosted sales by engaging customers, surpassing targets, and earning top performer status
- Expanded client base with innovative marketing strategies, enhancing company reach
- Strengthened negotiation skills and product knowledge, improving customer satisfaction
Sales Associate
Timberland
12.2018 - 02.2019
- Assisted customers with product selection, enhancing sales and customer satisfaction
- Managed inventory, ensuring optimal stock levels and reducing shortages
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Carolina Forest High
Myrtle Beach, SC06-2019
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Sales Representative
Accuracy Diagnostic
01.2023 - Current
Customer Service Representative
Mutual of Omaha
10.2022 - 01.2023
Car Salesman
Leadwood Auto Consultant
07.2019 - 10.2022
Sales Associate
Timberland
12.2018 - 02.2019
High School Diploma -
Carolina Forest High
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