Myleen Labuen
El Monte,CA
Summary
Attentive and hard-working Customer Service Representative with over five years experience in various occupations such as serving, cashiering, food preparation and caregiving. Seeking for more opportunities to present a valuable and respectful experience to customers and to develop my intrapersonal skills even further.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Wow Cow Korean Bbq
04.2024 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Evaluated customer orders, corrected mistakes and finalized transactions.
Runner
Gen Korean BBQ
04.2024 - Current
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Cleaned and sanitized food preparation and serving areas.
Server
K-Chicken And Beer
01.2024 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Soju Tavern
02.2023 - 04.2024
- Checked guests' identification before serving alcoholic beverages.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
88Q Korean Bbq
11.2023 - 01.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Warehouse Worker
Farm Fresh Produce
01.2022 - 02.2023
- Checked packages and merchandise for damage and notified vendors.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Performed general housekeeping and cleaning tasks.
Direct Care Staff Member
Angel View Organization
12.2019 - 04.2020
- Improved overall patient outcomes with consistent monitoring and timely interventions.
- Promoted a safe working environment by enforcing safety guidelines and conducting regular inspections.
- Coordinated client assessments and admission processes, ensuring seamless integration into the program.
Courtesy Clerk
Stater Bros Inc
09.2018 - 06.2019
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Server/Host
Denny's
02.2018 - 09.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Cashier
Carl's Jr
02.2018 - 09.2018
- Operates a cash register,receives cash payment, counts and provides change, follows policies, maintains knowledge of products, cleans and stock, assists in transaction accuracy.
- Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
Service and Kitchen Crew
Panda Express
08.2018 - 02.2018
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Hospitality Management Course -
Orange Coast City College
Orange, CAUndergraduate -
Riverside City College
Riverside, CASkills
- Ability to Multitask
- General Math Skills
- Hospitality and Customer Service
- Team Player
- Versatility
Certification
ServSafe California Food Handlers
Certificate Number 6093367
ABC Certificate
Server ID 313284162
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Server
Wow Cow Korean Bbq
04.2024 - Current
Runner
Gen Korean BBQ
04.2024 - Current
Server
K-Chicken And Beer
01.2024 - 04.2024
Server
88Q Korean Bbq
11.2023 - 01.2024
Server
Soju Tavern
02.2023 - 04.2024
Warehouse Worker
Farm Fresh Produce
01.2022 - 02.2023
Direct Care Staff Member
Angel View Organization
12.2019 - 04.2020
Courtesy Clerk
Stater Bros Inc
09.2018 - 06.2019
Service and Kitchen Crew
Panda Express
08.2018 - 02.2018
Server/Host
Denny's
02.2018 - 09.2018
Cashier
Carl's Jr
02.2018 - 09.2018
Hospitality Management Course -
Orange Coast City College
Undergraduate -
Riverside City College
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