Mylena Bailey
Summary
Experienced with creating positive guest interactions and maintaining welcoming environment. Utilizes effective communication and problem-solving skills to handle guest inquiries and issues. Track record of ensuring high levels of customer satisfaction and seamless daily operations.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Katz Jewish Community Center
Cherry Hill, NJ
01.2026 - Current
- Instructed swim techniques to individuals and groups, enhancing water safety awareness.
- Developed personalized lesson plans tailored to diverse skill levels and ages.
- Monitored student progress, providing constructive feedback for improvement.
- Ensured adherence to safety protocols during lessons and activities.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Front of House Employee
Johnson's Corner Farm
Medford, NJ
09.2025 - 01.2026
- Handled cash transactions accurately, ensuring proper cash management procedures were followed.
- Adapted quickly to changing priorities and customer needs in fast-paced setting.
- Provided support during training of new employees on operational procedures and standards.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Established welcoming atmosphere by greeting each guest warmly.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Cashier
Old Nelson Food Market
Medford, NJ
06.2025 - 09.2025
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Maintained cleanliness and organization of checkout area for optimal shopping experience.
- Assisted customers with product inquiries, fostering positive relationships and enhancing service quality.
- Managed inventory levels by restocking shelves and monitoring product availability.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Daycare Assistant
Just Friends
Mount Laurel, NJ
03.2025 - 06.2025
- Assisted in implementing daily activity plans to promote children's development and engagement.
- Managed classroom environments, ensuring safety and cleanliness for all children.
- Supported educators in delivering instructional activities tailored to individual learning needs.
- Engaged with children through interactive play, fostering social skills and teamwork.
Front of House Employee
Chick-fil-A
Cherry Hill, NJ
10.2023 - 07.2024
- Delivered exceptional customer service in high-volume environment.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted with order preparation, ensuring accuracy and efficiency during peak hours.
- Collaborated with team members to streamline service processes and reduce wait times.
- Engaged with customers to promote menu items and enhance overall satisfaction.
- Helped guests at tables when in need of assistance.
Education
High School Diploma -
Cherokee High School
Marlton, New Jersey06.2025
Bachelor of Science -
Rowan College At Burlington County
Mount Laurel, New Jersey12.2027
Skills
- Customer service
- Professionalism and punctuality
- Creative thinking
- Adaptability and dependability
- Team player attitude
- Strong work ethic
- Bilingual/Multilingual
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Swim Instructor
Katz Jewish Community Center
01.2026 - Current
Front of House Employee
Johnson's Corner Farm
09.2025 - 01.2026
Cashier
Old Nelson Food Market
06.2025 - 09.2025
Daycare Assistant
Just Friends
03.2025 - 06.2025
Front of House Employee
Chick-fil-A
10.2023 - 07.2024
Bachelor of Science -
Rowan College At Burlington County
High School Diploma -
Cherokee High School