Myles Buchhorn
Bartlett
Summary
Dynamic and results-driven professional with extensive experience in team leadership, customer service, and operational efficiency. Proven ability to manage and train staff, enhance customer satisfaction, and perform technical maintenance to ensure seamless operations. Strong problem-solving skills and a commitment to safety and compliance, with a track record of optimizing processes and driving business success. Excellent communicator and team player, dedicated to achieving organizational goals and fostering a positive work environment.
Overview
4
4
years of professional experience
Work History
Car Wash Supervisor
Bruner Motors
01.2021 - 07.2024
- Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
- Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
- Oversaw regular equipment inspections, identifying necessary repairs or replacements before they impacted operations or safety risks emerged.
Package Handler
FedEx:Ground
07.2020 - 07.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Education
BBA - Management
Tarleton State University
Stephenville, TX07.2024
Skills
- Staff Training and Development
- Operations Management
- Technical knowledge
- Sales and Marketing
- Employee Scheduling
- Customer Retention Strategies
- Process Control
- Time Management
- Problem Resolution
Timeline
Car Wash Supervisor
Bruner Motors
01.2021 - 07.2024
Package Handler
FedEx:Ground
07.2020 - 07.2020
BBA - Management
Tarleton State University
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