Myles Hammond
North Augusta,US
Summary
A highly adaptable and innovative professional with diverse experience in leadership, operations, and sales across multiple industries. Proven track record in managing an online fitness and nutrition business, supervising human resources in the Air Force, and leading operational efforts for a gym’s grand opening. Strong background in sales management, retail, and fitness direction, complemented by experience in customer service as a server. Demonstrates exceptional problem- solving, team management, and organizational skills, with a commitment to maintaining high standards and safety. Eager to apply these strengths to a Production Operator position at the Savannah River Nuclear Site.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
5 Star Nutrition
Augusta, GA
02.2025 - 02.2025
- Drove customer engagement at 5 Star Nutrition through personalized product recommendations, consistently surpassing daily sales targets while maintaining exceptional product knowledge.
Sales Manager
Max Fitness NA
North Augusta, SC
09.2024 - 01.2025
- Spearheaded sales team at Max Fitness NA, driving membership conversion strategies and speaking with complimenting businesses to drive business.
- Led sales operations at Max Fitness NA, managing 30 incoming calls, emails per day and optimizing sales funnel to exceed quarterly targets.
- Coordinated cross-functional initiatives between sales and fitness departments at Max Fitness NA, creating cohesive customer journeys from inquiry to membership.
Director of Fitness Operations
Elevate Fitness Coaching
North Augusta, SC
07.2024 - 09.2024
- Directed comprehensive fitness operations strategy, optimizing staff scheduling and facility management protocols that enhanced member satisfaction and operational efficiency.
- Sold 11 high ticket personal training memberships in 2 months of work.
- Fostered cross-departmental synergy between nutrition specialists and fitness coaches, developing holistic wellness programs that addressed comprehensive client needs.
Retail Sales Associate
5 Star Nutrition
Augusta, GA
05.2024 - 07.2024
- Drove customer engagement at 5 Star Nutrition through personalized product recommendations, exceeding sales targets while developing expertise in nutritional supplements.
- Managed inventory operations and executed visual merchandising strategies at 5 Star Nutrition, resulting in improved product visibility and increased store traffic.
- Maintained meticulous product knowledge of nutritional supplements, providing evidence-based recommendations to diverse clientele at 5 Star Nutrition.
Server
The Partridge Inn Restaurant
Augusta, GA
04.2024 - 05.2024
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained accurate order processing and payment handling while serving guests at The Partridge Inn Restaurant, ensuring compliance with food safety protocols.
- Upsold items to drive ticket numbers higher than daily average.
Server
Texas Roadhouse
Odessa TX/Augusta GA
10.2023 - 04.2024
- Efficiently managed multiple tables, increasing daily sales and tips.
- Collaborated with team to ensure smooth operations during peak hours.
- Resolved customer issues promptly, improving overall dining experience.
- Delivered exceptional customer service at Texas Roadhouse, balancing multiple tables while maintaining accuracy and promptness in a fast-paced environment, resulting in consistent positive guest feedback.
Server
Cheddars
Odessa, TX
07.2023 - 10.2023
- Assisted guests with menu selections, enhancing dining satisfaction and fostering repeat visits.
- Efficiently managed multiple tables, ensuring timely service and accurate order delivery.
- Collaborated with kitchen staff to resolve order discrepancies, improving overall service quality.
Fitness Operations Director / Sales Manager
Fitness 1440
Odessa, TX
03.2022 - 07.2023
- A key architect behind a multi-million dollar fitness facility handling departments such as marketing, sales, consulting, client retention and much more.
- Increased revenue by 45%.Led multi-million dollar fitness facility operations, driving a 45% revenue increase through strategic management of marketing, sales, and client retention initiatives.
- Directed comprehensive operational strategy across departments, implementing effective problem-solving methodologies that enhanced facility performance and team productivity.
- Analyzed sales metrics and client retention patterns to develop data-driven strategies, resulting in substantial revenue growth and improved operational efficiency.
Human Resource Team Leader
U.S. Air Force
San Angelo, TX
03.2021 - 03.2022
- Guide soldiers in operational processes, enhancing their administrative proficiency.
- Streamlined ID card processing for military personnel, reducing wait times and enhancing service efficiency while implementing improved documentation protocols.
- Mentored soldiers through complex administrative procedures, facilitating career advancement by ensuring proper documentation of achievements and qualifications.
- Cultivated team cohesion by establishing professional development initiatives that increased personnel readiness and operational effectiveness.
Front Desk Associate
Planet Fitness
North Augusta, SC
06.2020 - 03.2021
- Greeted 100+ gym members daily at Planet Fitness, ensuring seamless check-ins while maintaining accurate membership records and resolving customer inquiries with a positive attitude.
- Managed front desk operations at Planet Fitness, processed membership transactions, maintained facility cleanliness standards, and enforced COVID-19 safety protocols during peak pandemic periods.
- Monitored membership database accuracy, identified discrepancies in billing records, and coordinated with accounting team to resolve payment issues for improved revenue tracking.
Car Wash Attendant
Lulu's Carwash
North Augusta, SC
04.2020 - 07.2020
- Meticulously cleaned vehicle exteriors and interiors, ensuring quality control standards were consistently met while maintaining rapid service turnaround times.
- Streamlined car washing processes to reduce average service time while maintaining quality, resulting in improved customer satisfaction and increased daily throughput.
- Greet customers warmly, washed and dried vehicles utilizing advanced equipment, maintained cleanliness of the car wash facility.
Cooker/Prep
Chic-Fil-A
North Augusta, SC
03.2019 - 07.2019
- Prepared and cooked high-quality food items at Chic-Fil-A, maintaining strict adherence to food safety standards while delivering exceptional customer service in a fast-paced environment.
- Executed precise food preparation procedures at Chic-Fil-A, ensuring consistent product quality while managing multiple cooking stations during peak service hours.
- Streamlined kitchen operations at Chic-Fil-A by optimizing prep workflows, reducing food waste and contributing to improved order fulfillment times during busy periods.
- Partnered with kitchen and service teams at Chic-Fil-A to coordinate meal preparation, ensuring timely delivery of fresh, high-quality food products to customers.
Server Assistant
Deshawn's Seafood
North Augusta, SC
04.2018 - 08.2018
- Delivered exceptional service at Deshawn's Seafood, enhancing guest satisfaction through attentive table maintenance and efficient support to servers during peak hours.
- Maintained immaculate dining areas at Deshawn's Seafood, precisely executed table setups, and ensured prompt water refills while adhering to strict food safety protocols.
- Streamlined server support operations at Deshawn's Seafood, reducing table turnover time and improving overall service flow during high-volume weekend shifts.
Skills
- Time management
- Relationship building
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Employee training
- Facility management
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Memory retention
Courses
Courses
MAY 2024 - JUN 2024
WorkKeys at SRS Apprenticeship Program Pipeline
WorkplaceDocuments: 5
WorkplaceObservation: 2
Applied Math: 5
Graphic Literacy: 6
References
Regina Brown (803) 640-5449
BooBoo Roberts (706) 399-7607
Rommel Jackson (803) 292-3639
Scotty Robinson (803) 646-8061
David Griffith (803) 221-2609
Timeline
Retail Sales Associate
5 Star Nutrition
02.2025 - 02.2025
Sales Manager
Max Fitness NA
09.2024 - 01.2025
Director of Fitness Operations
Elevate Fitness Coaching
07.2024 - 09.2024
Retail Sales Associate
5 Star Nutrition
05.2024 - 07.2024
Server
The Partridge Inn Restaurant
04.2024 - 05.2024
Server
Texas Roadhouse
10.2023 - 04.2024
Server
Cheddars
07.2023 - 10.2023
Fitness Operations Director / Sales Manager
Fitness 1440
03.2022 - 07.2023
Human Resource Team Leader
U.S. Air Force
03.2021 - 03.2022
Front Desk Associate
Planet Fitness
06.2020 - 03.2021
Car Wash Attendant
Lulu's Carwash
04.2020 - 07.2020
Cooker/Prep
Chic-Fil-A
03.2019 - 07.2019
Server Assistant
Deshawn's Seafood
04.2018 - 08.2018