Myles Hoover
Houston,TX
Summary
Outstanding and awarding sales and customer service committed to providing excellence and exceptional customer service and retail experience. Background includes comprehensive experience in retail with the ability to interface well with all levels including customers, vendors, colleagues, management and professionals. Seeking a challenging role to contribute and increase my skills ethically for the betterment of the company.
Overview
10
10
years of professional experience
Work History
Field Technician
AT&T
03.2023 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
Alarm Technician
ADT Security
06.2021 - 02.2023
- Run tests on existing alarm systems
- Install new systems in facilities
- Perform regular inspections and maintenance
- Teach clients how to use the alarm systems
- Boosted company reputation through consistent delivery of high-quality workmanship on all projects.
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Checked system adherence to Type code requirements after performing repairs and maintenance on client systems and equipment.
- Reduced false alarms by conducting thorough inspection and maintenance procedures.
Premises Technician
AT&T
03.2019 - 02.2021
- Responsible for the installation of U-verse, Voice, Internet, & Direct TV services
- Install and rearrange inside and outside wiring while adhering to company policies
- Educate customers on service features, U-verse APP, billing, and equipment functionality
- Verify all services are working correctly.
Sales/Cashier
Clark Shoes
11.2016 - 06.2018
- Responsibilities included sales, customer service, open and closing register, heavy cash handling, Restocking shoes, monthly inventory
- Providing excellent customer service and sales to our customers
- Maintaining a safe and clean environment
- Also act as a lead employee (Key Holder) opening and closing store.
Parking Attendant
Fiesta Food Mart
09.2014 - 02.2016
- Responsibilities included gathering baskets to make available for customers, assisting customers when needed
- Also assisted with sacking groceries and restocking shelves
- Maintaining a safe and clean environment
- Providing exceptional customer service
- Prioritizing daily work assignments.
Education
Core Courses Taken -
Lonestar Community College
Diploma -
Cypress Creek High
05.2017
Skills
- Microsoft Word
- Excel
- Power Point
- Access
- Customer Service
- Team Work
- 10 Key
- Top Salesman
References
References upon Request
Timeline
Field Technician
AT&T
03.2023 - Current
Alarm Technician
ADT Security
06.2021 - 02.2023
Premises Technician
AT&T
03.2019 - 02.2021
Sales/Cashier
Clark Shoes
11.2016 - 06.2018
Parking Attendant
Fiesta Food Mart
09.2014 - 02.2016
Core Courses Taken -
Lonestar Community College
Diploma -
Cypress Creek High
Similar Profiles
Julie ZieskJulie Ziesk
Senior Technical Business Management at AT&TSenior Technical Business Management at AT&T
Daniel RayDaniel Ray
Retail Store Manager at AT&TRetail Store Manager at AT&T
DESTINY MAGEEDESTINY MAGEE
Retail Sales Consultant at AT&TRetail Sales Consultant at AT&T