Myles Jones

• Resolved customer complaints in professional and timely manner.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Developed and maintained positive relationships with customers to build rapport and trust.
• Met with customers to discuss service needs and offer available solutions.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Coordinated with other departments to maintain streamlined and productive workflow.

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Executed successful sales strategies to convert leads into customers.
• Resolved issues promptly to drive satisfaction and enhance customer service.
• Be able to virtually present ‘Why Autonomous Floor Scrubbers’ to prospects

• Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Communicated with clients and customers to gather, provide and share updated information on products and services.

• 2020 Presidents Club Award- 134% Attainment

• 2019 Presidents Club Award- 103% Attainment

• Average $2M Quota

• Closed 3 Deals over 100k this year with Hubbell Cooperation being the highest at 110k

• Maintain existing customers by renewing subscriptions as well as cross selling products.

• Leverage our exiting outbound sales tactics to develop new leads

• Schedule and deliver virtual sales demonstrations for cross selling products when trying to retain customer

• Collaborate with our growing marketing operation to drive additional inbound leads as well as channels for renewals

•Connect customers who need products/freight moved with carriers who can do it, creating greater efficiency for your transportation needs.
•Handle customers' transportation requirements from start to finish - identify appropriate carriers for my customers loads, negotiate rates between my customer and the carriers, and monitor the safe, on-time delivery of goods.
•Cold calling starting sales cycle from start to finish to gather book of business