Myles Jones
Round Rock,Texas
Summary
Accomplished Maintenance and Service Supervisor with 10+ years in multifamily and residential maintenance, specializing in remodels and unit turns. Expertise in HVAC, electrical, plumbing, carpentry, drywall, and painting enhances operational efficiency and quality. Leads teams, manages schedules, coordinates vendors, controls inventory, and supports large-scale property operations, driving improvements in property condition and resident satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Supervisor
Sandalwood Management
Austin, TX
02.2025 - Current
- Led maintenance team, ensuring high-quality work, safety compliance, and timely completion of service requests and projects, enhancing overall service delivery.
- Developed vendor relationships, negotiating contracts and pricing that secured quality service and controlled costs.
- Oversaw maintenance budgets, tracked expenses, and implemented cost-saving initiatives that reduced operational costs without sacrificing quality.
- Trained and mentored team members, fostering career advancement and improving employee retention and internal promotions.
- Utilized maintenance management software (e.g., Yardi) to track work orders, schedule tasks, and analyze performance metrics.
Assistant Service Supervisor
Greystar
Round Rock, Texas
10.2023 - 02.2025
- Learned leadership practices through coaching and mentoring technicians, enhancing team accountability.
- Coordinated daily, weekly, and preventive maintenance tasks to optimize workflow and minimize service delays.
- Managed inventory levels, tracked supply usage, and coordinated ordering to maintain optimal stock while controlling costs.
- Conducted routine property inspections with leadership to identify maintenance needs and uphold quality standards.
- Supported unit turns and capital improvement projects by coordinating schedules, materials, and team assignments
Home Service Technician
DAKINE home services
Leander, Texas
11.2022 - 10.2023
- .Performed a wide range of residential carpentry projects including building and repairing decks, fences, and pergolas with a focus on durability and quality craftsmanship.
- Interpreted project plans and measurements to complete builds and repairs accurately, ensuring alignment with homeowner specifications.
- Maintained organized job sites, promoting safety and professionalism while working in occupied homes.
- Communicated directly with homeowners to understand project goals and deliver results aligned with expectations.
- Gained hands-on experience across multiple trades, enhancing skill set in home repair and renovation.
Maintenance Technician
Greystar
Austin, TX
07.2021 - 11.2022
- Diagnosed and repaired HVAC, plumbing, electrical, and appliance issues efficiently to reduce downtime and resident disruption.
- Completed high-volume service requests with emphasis on speed and accuracy, achieving first-time resolution and minimizing repeat work.
- Prioritized and managed work orders to enhance workflow efficiency and meet tight deadlines in fast-paced environment.
- Supported full-property renovation (100% remodel), assisting with unit upgrades, system replacements, and finish work across all units
- Coordinated materials and maintained inventory flow during large-scale renovation, preventing delays and shortages.
Education
Some College (No Degree) - Business Administration
Austin Community College
Austin, TXSkills
- HVAC troubleshooting
- Preventive maintenance
- Facilities maintenance
- Electrical troubleshooting
- Plumbing repairs
- Mechanical aptitude
- Cost management
- Inventory management
- Supplier coordination
- Team leadership
- Employee training
- Property inspections
Certification
- EPA 608 I & II
- CPO
Timeline
Service Supervisor
Sandalwood Management
02.2025 - Current
Assistant Service Supervisor
Greystar
10.2023 - 02.2025
Home Service Technician
DAKINE home services
11.2022 - 10.2023
Maintenance Technician
Greystar
07.2021 - 11.2022
Some College (No Degree) - Business Administration
Austin Community College