Myles Mitchell
Grandview,MO
Summary
Dynamic and dependable Digital Delivery Driver with a proven track record at Walmart, excelling in logistics planning and customer service. Achieved high customer satisfaction through efficient route optimization and proactive communication. Recognized for maintaining a safe driving record while consistently meeting tight deadlines and enhancing repeat business through exceptional relationship building.
Overview
9
9
years of professional experience
Work History
Digital Delivery Driver
Walmart
Shawnee, KS
04.2018 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Host
Wyandotte BBQ
Overland Park, KS
02.2016 - 03.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Operational Management - Logistics And Supply Chain Management
Southern New Hampshire University
Hooksett, NHSkills
- Logistics planning
- Inventory management
- Supply chain optimization
- Customer service
- Time management
- Relationship building
- Route optimization
- Positive attitude
- Teamwork and collaboration
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving record
- Heavy lifting
- Order picking and processing
Timeline
Digital Delivery Driver
Walmart
04.2018 - Current
Host
Wyandotte BBQ
02.2016 - 03.2018
Operational Management - Logistics And Supply Chain Management
Southern New Hampshire University