Myles Smith
Macon,GA
Summary
Results-oriented & driven to increasing revenue. Energetic and productive with ability to thrive in customer-focused, fast-paced environment. Organized and effective at encouraging productivity and cooperation. Born leader with analytic problem-solving skills. Reputation for displaying professionalism in diverse environments with high levels of integrity. Well-versed in building productive relationships with customers & coworkers with years of resolving complex issues and winning customer loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Consultant Representative
ATT Call Center
Atlanta, GA
10.2022 - Current
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Developed a deep understanding of industry trends and competitor offerings to provide effective solutions for clients'' unique challenges.
- Collaborated with cross-functional teams to identify and address customer needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
PACKAGE HANDLER
FedEx Ground
Macon, GA
11.2020 - Current
- Labeled packages according to instructions provided on work orders
- Loaded package containers onto forklifts and transported into packaging areas
- Handled inventory control
- Sorted items according to its destination.
ASSISTANT STORE MANAGER
Footlocker
Macon, GA
09.2018 - 10.2020
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Interviewed, hired and trained numerous staff associates and equipped to comply with company policies and procedures
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
- Attained expert level of product knowledge, becoming go-to person for major sales.
SUMMER ACTIVITIES COORDINATOR
Macon-Bibb Recreation
Macon, GA
06.2018 - 07.2019
- Coordinated, planned, developed and implemented activities designed to enrich the kids
- Supported children by actively listening and offering encouragement
- Helped at-risk youths in low-income areas by guiding, mentoring and counseling, as well as encouraging each to achieve personal and spiritual goals.
Education
Mass Communications -
University Of Pikeville
Pikeville, KYBachelor of Arts in Media Studies -
Fort Valley State University
Fort Valley, GA11.2020
Skills
- Strategic Planning
- Sales growth
- Public speaking
- Employee training
- Team Building
- Great Communication
- Excellent work ethic
- Adaptability
- Responsible and reliable
- Upselling
- Sales closing
Certification
ISSA PERSONAL TRAINER
NCCA Accreditted
May 2022 - Current
Timeline
Sales Consultant Representative
ATT Call Center
10.2022 - Current
PACKAGE HANDLER
FedEx Ground
11.2020 - Current
ASSISTANT STORE MANAGER
Footlocker
09.2018 - 10.2020
SUMMER ACTIVITIES COORDINATOR
Macon-Bibb Recreation
06.2018 - 07.2019
Mass Communications -
University Of Pikeville
Bachelor of Arts in Media Studies -
Fort Valley State University