Myles Spence
Port Saint Lucie,FL
Summary
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
7
7
years of professional experience
Work History
CEO
Essentials by K, LLC
01.2023 - Current
- Monitor and manage the eCommerce budget, including marketing spend, operational costs, and revenue
- Oversee the order fulfillment process, including order processing, packaging, and shipping
- Ensuring high levels of customer satisfaction by addressing inquiries, complaints, and returns promptly
- Develop and implement long-term eCommerce strategies to achieve business goals
- Leading the team, increasing productivity, and increasing revenue by over 100% year over year.
Private Pilot
Parkland College
01.2019 - Current
- Completed post-flight maintenance reports and worked with crew chief for post-maintenance check flights.
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
- Planned and filed daily flight plans for training missions, sorties, and patrol flights.
- Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of government and company regulations.
- Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
- Coordinated with FAA air traffic controllers in safely and smoothly navigating airspace.
- Communicating with Air Traffic Control
- Ability to adapt to different situations while multitasking
Independent Contractor (Customer Service)
Door Dash, Uber, Walmart Delivery
03.2021 - 03.2023
- Over 1000 deliveries with 5 star rating
- Communicating with angry customers and coming to a resolution
- Prioritizing customers concerns and needs
- Keeping a positive environment and being kind to customers and looking for what the customers needs.
Package Handler
Fed Ex Ground
04.2018 - 04.2021
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Stocker
County Market Grocery Store
01.2020 - 01.2021
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Education
Private Pilot with Instrument Experience -
Institute of Aviation At Parkland College
Champaign, ILAssociate's in Science -
Parkland College
Champaign, ILHigh School Diploma - undefined
Centennial High School
Champaign, IL05.2018
Skills
- Leadership
- Project management
- Budget planning
- Communication
- Problem-solving
- Multi-tasking
- Business Administration
- Succession Planning
- Business Planning
- Business Managing
- Staff Management
- Logistics and Warehouse Designer
Projects
Warehouse Design, Efficiently organized and designed a 720 sqft. warehouse to store inventory.
Timeline
CEO
Essentials by K, LLC
01.2023 - Current
Independent Contractor (Customer Service)
Door Dash, Uber, Walmart Delivery
03.2021 - 03.2023
Stocker
County Market Grocery Store
01.2020 - 01.2021
Private Pilot
Parkland College
01.2019 - Current
Package Handler
Fed Ex Ground
04.2018 - 04.2021
Private Pilot with Instrument Experience -
Institute of Aviation At Parkland College
Associate's in Science -
Parkland College
High School Diploma - undefined
Centennial High School
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