Myles Thompkins
Jacksonville
Summary
Dynamic professional with extensive experience in emergency communication and crisis management. Recognized for strong decision-making and stress management abilities, effectively guiding teams and ensuring clear communication in high-pressure situations. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.
Overview
9
9
years of professional experience
4
4
Certifications
Work History
Ammunition Specialist
U.S. Army Active Duty
Fort Hood
06.2017 - 11.2020
- Managed ammunition inventory and storage procedures for operational readiness.
- Conducted regular inspections of ammunition for safety compliance and quality assurance.
- Maintained accurate records of ammunition usage and inventory levels daily.
- Promoted overall safety by ensuring ammunition personnel received proper training.
- Completed documentation associated with receipt and transfer of ammunition.
Assistant Basketball Coach
Duval County Public School District
Jacksonville
11.2021 - 02.2024
- Assisted head coach in developing practice plans and game strategies.
- Coordinated player training sessions focused on skill development and teamwork.
- Organized team events and activities to foster team spirit and cohesion.
- Communicated regularly with parents regarding player progress and team expectations.
- Managed and updated equipment inventories for optimal practice sessions.
- Mentored student athletes on how to prepare mentally for competition.
Tax Analyst
Tax Defense Network Inc.
Jacksonville
03.2021 - 01.2023
- Analyzed complex tax situations for diverse clients at Tax Defense Network Inc.
- Collaborated with legal teams to resolve tax disputes effectively and efficiently.
- Developed training materials for junior analysts on tax preparation processes.
- Communicated with clients regularly to clarify information and gather necessary documentation.
- Identified tax-related issues and addressed with management team, suggesting methods for improvement.
911 Emergency Dispatcher
Jacksonville Fire And Rescue Department
Jacksonville
02.2023 - 02.2026
- Operated emergency communication systems to receive and process calls.
- Coordinated response efforts with fire and rescue personnel on scene.
- Monitored radio transmissions to ensure effective communication between units.
- Maintained accurate records of emergency calls and dispatch actions.
- Provided clear instructions to callers during high-stress situations.
- Assisted in training new dispatchers on protocols and procedures.
- Reviewed and updated standard operating procedures for efficiency.
- Collaborated with local agencies to enhance community safety initiatives.
- Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
Education
Emergency Medical Technician - Emergency Management
Camsen Career Institute
Jacksonville, FL12-2022
High School Diploma -
Robert E Lee Senior High
Jacksonville, FL05-2017
Skills
- player development
- team building
- game strategy
- record keeping
- training facilitation
- stress management
- problem solving
- collaboration skills
- Injury prevention
- Vital signs monitoring
- First aid administration
- Dispatch coordination
- Emergency communication
- Safety protocols adherence
- Decision making
- Crisis management
- Team collaboration
- Medical assessment
- Emergency response
- Patient care
Certification
Florida Coaching Certificate
References
References available upon request.
Timeline
911 Emergency Dispatcher
Jacksonville Fire And Rescue Department
02.2023 - 02.2026
Assistant Basketball Coach
Duval County Public School District
11.2021 - 02.2024
Tax Analyst
Tax Defense Network Inc.
03.2021 - 01.2023
Ammunition Specialist
U.S. Army Active Duty
06.2017 - 11.2020
Emergency Medical Technician - Emergency Management
Camsen Career Institute
High School Diploma -
Robert E Lee Senior High