Myles Times
Rowlett,TX
Summary
4 years of customer service experience, plus some experience in software development.
Overview
5
5
years of professional experience
Work History
Customer Service Lead
Taco Casa
10.2019 - 04.2020
- Maintained great customer service.
- Recorded and handled customer's orders.
- Cleaned and organized the lobby.
Selector
NFI
06.2020 - 12.2020
- Maintained and operated heavy machinery.
- Ran trade wash and made sure it maintained functionality.
- Processed, stacked, and loaded bread pallets on trailers.
Management Assistant
Salient Concepts Inc.
12.2021 - 09.2022
- Working with internal staff and external vendors to address business needs by conducting UAT system testing and reporting.
- Responsible for conducting UAT System Testing.
- Creating test plans and executing test cases.
- Responsible for documenting test scripts and creating repositories in SharePoint to house artifacts.
- Responsible for scheduling and holding meetings via Teams, WebEx and Blue Jeans.
- Responding to emails and group chats via Teams and Skype.
Delivery Driver
Uber Eats
09.2022 - Current
- Delivering food and other items safely to the proper location.
- Verified items were correct and undamaged.
- Provided excellent verbal and written communication skills whether it be contacting customers over the phone or talking to them face to face.
- Problem solving to meet customers' needs and expectations.
Front Desk Receptionist
The Preston Tower
03.2024 - Current
- Greeting and assisting guests and residents.
- Monitoring the buildings security cameras.
- Acknowledging fire alarms.
- Keeping track of the buildings keys.
- Scheduling reservations.
Education
Diploma -
Rockwall High School
Rockwall, TX06.2020
Skills
Friendly, Dependable, Active listener, Empathetic, Critical Thinker, and Cooperative
Timeline
Front Desk Receptionist
The Preston Tower
03.2024 - Current
Delivery Driver
Uber Eats
09.2022 - Current
Management Assistant
Salient Concepts Inc.
12.2021 - 09.2022
Selector
NFI
06.2020 - 12.2020
Customer Service Lead
Taco Casa
10.2019 - 04.2020
Diploma -
Rockwall High School