MyLiah Cline
Statesville,NC
Summary
Dynamic and results-oriented Medical Coder with a proven track record at UnitedHealth Group, adept in medical coding and abstracting, and enhancing guest engagement. Leveraged expertise in data entry and management to streamline patient service processes, achieving a high level of accuracy and efficiency. Skilled in fostering positive interactions, demonstrating exceptional communication and organizational abilities. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Medical Coder
UnitedHealth Group
05.2024 - Current
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Medical Coder
Piedmont HealthCare
05.2022 - 05.2024
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Cashier
PetSmart
08.2021 - 04.2022
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Server
Chili's Grill & Bar
05.2019 - 09.2019
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
Education
No Degree - Medical Coding
Mitchell Community College
Statesville, NC04-2022
GED -
Mitchell Community College
Statesville, NC08-2018
Skills
- Statement analysis
- Data entry and management
- Insurance Verification
- Medical coding and abstracting
- Table Setting
- Table Bussing
- Beverage Preparation
- Food Delivery
- Guest Engagement
- Point of Sale (POS) system operations
Timeline
Medical Coder
UnitedHealth Group
05.2024 - Current
Medical Coder
Piedmont HealthCare
05.2022 - 05.2024
Cashier
PetSmart
08.2021 - 04.2022
Server
Chili's Grill & Bar
05.2019 - 09.2019
No Degree - Medical Coding
Mitchell Community College
GED -
Mitchell Community College
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