MyLiah Cline
Statesville,NC
Summary
Dedicated BLET graduate with a strong work ethic and a steady, team-focused approach to training. Brings experience in security, dispatch, and detailed documentation, along with a proven ability to stay composed and keep working through challenging situations. Known for being coachable, dependable, and willing to put in the effort required to improve. Seeking to serve and contribute to the community with professionalism and integrity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
WTSA
08.2025 - 11.2025
- Screened Individuals and prevented passage of prohibited articles into restricted areas.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Dispatch Operator
Lake Norman Security Patrol Inc.
03.2025 - 07.2025
- Maintained updated and detailed records of calls in physical and electronic database.
- Received incoming telephone and alarm system calls regarding emergency and non-emergency situations and dispatched appropriate police, fire, and ambulatory services to premises.
- Reported alarm activity to subscribers’ emergency contacts.
- Answered multi-line phone systems, transferred calls and determined call priority while performing quick and efficient customer service.
Medical Coder
UnitedHealth Group
05.2024 - 11.2024
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
Medical Coder
Piedmont Healthcare
05.2022 - 05.2024
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
- Verified signatures and checked medical charts for accuracy and completion.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
Cashier
PetSmart
08.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join rewards programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Mitchell Community College
Statesville, NCBLET Certification -
Mitchell Community College
Statesville, NC05-2026
Skills
- Personnel Screening
- Complex problem-solving
- Information Gathering
- Conflict Resolution Techniques
- Conflict de-escalation
- Detailed Documentation
- Report writing
- Patrol operations
Certification
- Basic Life Support - 01/2026 - 01/2028
- BLET Certification - 05/2026
Timeline
Security Officer
WTSA
08.2025 - 11.2025
Dispatch Operator
Lake Norman Security Patrol Inc.
03.2025 - 07.2025
Medical Coder
UnitedHealth Group
05.2024 - 11.2024
Medical Coder
Piedmont Healthcare
05.2022 - 05.2024
Cashier
PetSmart
08.2021 - 04.2022
GED -
Mitchell Community College
BLET Certification -
Mitchell Community College