Mylisa Irene Candelaria
Arizona City,Arizona
Summary
Experienced Behavioral Health Technician with 25 years supporting justice populations. Skilled in crisis management and serious mental illness assessment, with a strong focus on community resource collaboration and transition planning to enhance clients' re-entry experiences.
Overview
26
26
years of professional experience
Work History
Community Re-Entry Jail Liaison
Community Health Associates
02.2019 - Current
- Facilitate community re-entry visits through both the Pinal County Jail and the Maricopa County Jail.
- Responding to all emails within time frames.
- Adhered to time frames to include Reach-In lists, scheduled release dates, and Justice Transition Notices.
- Prepare and submit Arizona Complete Health monthly reports on time.
- Participated in and attended all professional meetings to increase the visibility of the company within the industry.
- Completed all new tasks and assignments when requested to do so.
- Coordinate and adhere to jail policy and procedures when completing jail face-to-face visits and video visits.
- Collaborate with community agencies such as probation, courts, behavioral health agencies, Community Medical Services (CMS), Wexford Health, Attorneys, primary care facilities, Developmental Disabilities Division agencies (DDD), coordinate Obstetrician-gynecologist (OBGYN) appointments, and submit appropriate referrals as needed.
- Proficient in Serious Mental Illness determination assessments (SMI).
- Proficient in educating the criminal justice population on their rights in voice in choice, and Behavioral Health Services that are available in the area.
- Proficient in coordinating intake appointments with behavioral health agencies and providing information to members and all stakeholders.
- Proficient in the Arizona Health Care Cost Containment System and Health-e-Arizona Plus Program, entering AHCCCS applications.
- Impressive attendance record.
- In compliance with all required training.
Administrative Assistant
Applegate Insulation
Casa Grande, USA
10.2017 - 10.2018
- Performed administrative duties, answered, and directed phone calls, organized and scheduled appointments, planned safety meetings, wrote and distributed emails, correspondence memos, letters, faxes, and forms.
- Maintained filing system, monthly reports, updated and kept track of transfer trailer vehicle registration, maintained, and collected all weight scale tickets from incoming product, directed semi-trucks to loading and unloading areas, payroll, annual reviews, assisted with the interviewed processes for new staff, entered all information into the computer and time clock, maintained accurate time clock punches, drug tested, ordered all safety material, and supplies, conducted payroll sheet for temporary agencies that had workers on site, bided on loads transports, created all shipping order paperwork.
Case Management-Behavioral Health Technician
Easter Seals Blake Foundation
Casa Grande, USA
09.2016 - 10.2017
- Performed assessments, intakes, med extenders, and counseling to diverse populations, which include at-risk youth and families, as well as responsible for behavioral management training, setting goals, and priorities for family change.
- Explanation of services and expectations for the change of members.
- Coordinate transitions into and out of care settings to obtain appropriate services and benefits.
- Setting up inpatient services and providing resources to help clients maintain optimal care.
- Performs transfer of accurate, pertinent patient information between levels of care, follow-up calls to clients and providers, accurate documents, routine utilization reviews, and works collaboratively with team members.
- Provides effective crisis management to include following program protocol, responding promptly, follow-up care, and handling situations calmly.
Case Management-Behavioral Health Technician
Arizona Counseling and Treatment Services
Coolidge, USA
04.2015 - 09.2016
- Performed assessments, intakes, and counseling to diverse populations, which include at-risk youth and families, as well as responsible for behavioral management training, setting goals, and priorities for family change.
- Explanation of services and expectations for the change of members.
- Coordinate transitions into and out of care settings to obtain appropriate services and benefits.
- Setting up inpatient services and providing resources to help clients maintain optimal care.
- Performs transfer of accurate, pertinent patient information between levels of care, follow-up calls to clients and providers, documents accurately, conducts routine utilization reviews, and works collaboratively with team members.
- Provides effective crisis management to include following program protocol, responding promptly, follow-up care, and handling the situation calmly.
Correctional Officer
Corrections Corporation of America
Eloy, USA
11.2014 - 04.2015
- Correction Officer- Maintained custody and control of 100 California inmates housed in maximum security.
- Monitored inmates to ensure compliance with policies and procedures.
- Conducted routine and emergency head count, completed intake paperwork, report logs, and daily journals.
- Inspected work site and housing units for contraband, cleanliness, and safety concerns.
- Investigated attempted escapes and maintained solid relationships with staff and residents to maintain a safe and secure institution.
Transportation Specialist
Pinal County School District
Coolidge, USA
08.2013 - 11.2014
- Maintained assigned student roster and route schedule.
- Monitor safety while children are exiting and entering the bus.
- Conducted routine and emergency head count.
- Comply with all traffic and state regulations.
- Conducted reports for all medical and serious behavior issues with the principal, parent, and guardian.
Transportation Specialist
Bee Line Transportation
Eloy, USA
05.2012 - 07.2013
- Maintained assigned student roster and route schedule.
- Monitor safety while children are exiting and entering the bus.
- Conducted routine and emergency head count.
- Comply with all traffic and state regulations.
- Conducted reports for all medical and serious behavior issues with the principal, parent, and guardian.
Case Manager-SMI Population
Arizona Department of Corrections
Florence, USA
07.2000 - 03.2012
- Correction Officer- from 7-9-2000 to 3-12-2002. Maintained custody and control of inmates housed in maximum security. Monitored inmates to ensure compliance with policies and procedures. Conducted routine and emergency head count, completed intake paperwork, report logs, and daily journals. Inspected work site and housing units for contraband, cleanliness, and safety concerns. Investigated attempted escapes and maintained solid relationships with staff and residents to maintain a safe and secure institution.
- Case Manager- from 3-12-2002 to 3-29-2012. Performed file reviews, intakes, and classification of diverse populations, which include Serious Mental Illness. Explanation of services and expectations for inmates and their families. Release packets, screened for Senate Bills, Immigration Hearings, and Parole Board Hearings. Equal Employment Opportunity Liaison- Enforcing federal laws, conducted interviews with staff members for the Complex Warden about EEO complaints, and completed a report based on the findings.
- Coordinate transitions back into society to obtain appropriate services and benefits.
- Setting up legal and Child Protection calls.
- Performs pertinent patient information between inmate and staff, follow-up calls to family members and outside providers, documents accurately, routine utilization reviews, and works collaboratively with team members.
- Provides effective crisis management to include following program protocol, responding promptly, follow-up care, and handling situations calmly.
Education
Bachelor of Science - Criminal Justice Administration
University of Phoenix
4035 S Riverpoint Pkwy, Phoenix, AZ 85040Skills
- Serious Mental Illness assessment
- Behavioral health coordination
- Policy adherence
- Crisis management
- Intake appointment coordination
- Community resource collaboration
- Transition planning
Certifications Training
- Assessment Certification
- ASAM Certification
- Child and Family Team Certification
- Adult Recovery Team Certification
- Adult and Children Recovery Coach Certification
- Operational Excellence Award from Cenpatico Integrated Care
- Excellence Award
- Trauma-Informed Care: Understanding the Impact of Trauma on Children Birth to Five
- Law enforcement experience.
- Fingerprint Clearance Card-State of Arizona.
- CPR and First Aid.
- Non-violent Crisis Intervention, Defensive Tactics.
- Microsoft Word, Excel, Access, Power Point, and Outlook.
- Motivational interviewing
- Extensive customer service with diverse populations and in varying situations and locations.
Accomplishments
- Operational Excellence Award at Cenpatico Integrated Care
Timeline
Community Re-Entry Jail Liaison
Community Health Associates
02.2019 - Current
Administrative Assistant
Applegate Insulation
10.2017 - 10.2018
Case Management-Behavioral Health Technician
Easter Seals Blake Foundation
09.2016 - 10.2017
Case Management-Behavioral Health Technician
Arizona Counseling and Treatment Services
04.2015 - 09.2016
Correctional Officer
Corrections Corporation of America
11.2014 - 04.2015
Transportation Specialist
Pinal County School District
08.2013 - 11.2014
Transportation Specialist
Bee Line Transportation
05.2012 - 07.2013
Case Manager-SMI Population
Arizona Department of Corrections
07.2000 - 03.2012
Bachelor of Science - Criminal Justice Administration
University of Phoenix