Mylissa Foley BSN
Millinocket,ME
Summary
Dynamic healthcare professional with extensive nursing and case management expertise. Demonstrated success in leading interdisciplinary teams to enhance patient outcomes, reduce readmission rates, and elevate patient satisfaction. Committed to innovative patient education and optimizing care plans that align with individual health goals.
Overview
1
1
Certification
21
21
years of professional experience
Work History
RN, AMBULATORY CARE MANAGER
BOOKMARK MEDICAL (Formerly Revere Medical 4/2026)
Nashville, Tennessee
04.2021 - 09.2026
- Remote position. Maintained role continuity during transitions through Steward Health Care, CareMax, and Revere Medical acquisitions to support consistent patient care.
- Managed caseloads by prioritizing needs and ensuring timely access to services for improved patient outcomes.
- Supported interdisciplinary care planning to match services with patient needs and care goals.
- Facilitated communication among patients, families, and healthcare professionals to improve care coordination and patient satisfaction.
- Educated patients, caregivers, and families on treatment options and community resources to promote informed decision-making and self-management.
RN, HOME HEALTH CARE
HEALTH FIRST
07.2020 - 03.2021
- Delivered skilled nursing services, including wound care, disease process teaching, medication management, home IV infusion, IV-line maintenance, PEG tube care, colostomy, ostomy, fistula, tracheostomy, urinary appliance care, and venipuncture for lab specimen collection.
- Managed thirty-two patient care episodes by developing schedules and overseeing admissions, discharges, transfers, and OASIS charting to ensure seamless patient transitions.
- Educated patients and families on health management practices and disease prevention strategies to promote overall well-being.
RN CLINICAL LIAISON, HOME CARE
HEALTH FIRST
08.2018 - 07.2020
- Represented Health First Home Care and Clinical Outpatient Wellness Services for Brevard County across various outpatient settings, increasing service visibility and improving access.
- Forged partnerships with community based case managers, social workers, hospitals, home care agencies, and hospice staff to identify patients needing admission or higher levels of long-term care, enhancing care coordination and optimizing resource utilization.
- Collaborated with physicians, skilled nursing facilities, and acute care facilities to maintain continuity of patient care and facilitate seamless transitions and comprehensive support.
RN MANAGER, CASE MANAGEMENT DEPT
HEALTH FIRST
04.2017 - 08.2018
- Managed a team of 54 associates including nurses and social workers across 18 floors at Holmes Regional Medical Center.
- Led initiatives that improved length of stay and minimized denials in post-acute transitions at Holmes Regional Medical Center.
- Developed policies and procedures to enhance length of stay and denial avoidance, supporting physician communication, onboarding, Joint Commission survey education, and readmission reduction.
- Completed annual performance reviews for department staff, interviewed and hired new employees, and mentored new staff to foster teamwork and integration.
- Physician communication strategies including educational onboarding for new hospitalists in partnership with Physician Advisor.
RN SUPERVISOR, CASE MANAGEMENT
HEALTH FIRST
01.2016 - 04.2017
- Supervised nursing case management staff to improve patient care quality and ensure regulatory compliance.
- Facilitated teamwork and communication among staff through initiatives like interdisciplinary rounds and unit huddles, supporting organizational objectives.
- Executed department supervisor responsibilities, resulting in promotion to department manager.
NURSE CASE MANAGER
HEALTH FIRST
02.2015 - 01.2016
STAFF NURSE, PCU TELEMETRY
HEALTH FIRST
02.2006 - 02.2015
Education
BSN - Bachelor of Science Nursing
WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT05-2019
ADN - Associate of Science Nursing
KEISER COLLEGE
Melbourne, FL02-2006
Skills
- Care coordination
- Case management expertise
- Patient evaluation
- Care plan development
- Patient education
- Chronic care management
- Transitional care coordination
- Population health management
- Interdisciplinary collaboration
- Motivational Interviewing
- Critical thinking
- MEDITECH EHR software
- EMR systems- Athena, Epic
- Home health services
Accomplishments
- Nursing Daisy Award; Health First Exceptional Performance Award nominee, 2018.
- Designed 78-page Nurse Case Management educational manual utilized by Health First hospital wide nursing units, physicians, health unit coordinators, and ancillary departments.
- During leadership role, I worked as a team to reduce hospital length of stay to 4.33 days.
- Improved department licensure rate of MSW to LCSW from 4% to 14% in one year.
Certification
- Maine Compact RN License RN89306. Expiration 04/14/2028
- Massachusetts RN License RN2352357. Expiration 04/14/2028
- CPR AED BLS Provider Expiration 10/14/2026
Timeline
RN, AMBULATORY CARE MANAGER
BOOKMARK MEDICAL (Formerly Revere Medical 4/2026)
04.2021 - 09.2026
RN, HOME HEALTH CARE
HEALTH FIRST
07.2020 - 03.2021
RN CLINICAL LIAISON, HOME CARE
HEALTH FIRST
08.2018 - 07.2020
RN MANAGER, CASE MANAGEMENT DEPT
HEALTH FIRST
04.2017 - 08.2018
RN SUPERVISOR, CASE MANAGEMENT
HEALTH FIRST
01.2016 - 04.2017
NURSE CASE MANAGER
HEALTH FIRST
02.2015 - 01.2016
STAFF NURSE, PCU TELEMETRY
HEALTH FIRST
02.2006 - 02.2015
BSN - Bachelor of Science Nursing
WESTERN GOVERNORS UNIVERSITY
ADN - Associate of Science Nursing
KEISER COLLEGE