Mylove Tierney
Kissimmee
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Support utilities
World of Disney
11.2017 - Current
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Maintained updated knowledge through continuing education and advanced training.
Bakery Clerk
Walmart
Orlando
08.2013 - 07.2017
- Provided exceptional customer service, enhancing overall shopping experience in bakery section.
- Assisted customers with product selections and inquiries at bakery department.
- Prepared fresh baked goods following standard recipes and quality guidelines.
- Operated bakery equipment safely to produce various baked items efficiently.
- Adhered to food safety regulations during preparation and storage of products.
- Maintained cleanliness and organization of bakery display cases and work areas.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Collections Agent
GC Services
Lakeland
07.2007 - 01.2013
- Negotiated payment plans with customers to ensure timely repayment of debt.
- Negotiated payment plans to facilitate debt recovery for clients.
- Created repayment plans based on account holders' financial status and repayment abilities.
- Resolved disputes by providing clear explanations of account details.
- Managed inbound and outbound calls to assist clients with account inquiries.
- Documented account information accurately in internal databases.
Education
Colegio Juan Pablo II
Valencia -Venezuela Skills
- Inventory management
- Data entry
- Food safety regulations
- Problem solving
- Task prioritization
- Organization
- Multitasking
- Fast-paced adaptability
- Conflict resolution
- Team collaboration
- Training & Development
- Training mentorship
- Decision-making
- Customer service
- Collaboration
- Attention to detail
- Friendly, positive attitude
Timeline
Support utilities
World of Disney
11.2017 - Current
Bakery Clerk
Walmart
08.2013 - 07.2017
Collections Agent
GC Services
07.2007 - 01.2013
Colegio Juan Pablo II