Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waitress Trainee
Pura Vida Miami
05.2024 - 09.2024
Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
Volunteer
PS 40 George Washington Carver
10.2023 - 03.2024
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Improved literacy rates with weekly volunteer tutoring sessions.
Babysitter
Areal Delain
06.2020 - 09.2023
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Maintained a clean and organized environment to ensure the well-being of children under care.
Reassured children when upset providing emotional support and stability.
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
Social Work
Medgar Evers College
Brooklyn, NY
06-2027
High School Diploma -
Benjamin Bannker Academy
Brooklyn NY
06-2024
Skills
Customer Service
Detail oriented
Order taking
Handling complaints
Time management
Memory retention
Team collaboration
Reservation management
Special event coordination
Complaint resolution
Exceptional customer service
Guest engagement
Accomplishments
Documented and resolved peer bullying issues which led to successful participation in theater group participation.
Affiliations
Girl Scouts of America
NAACP
NYC Urban Debate League
Timeline
Waitress Trainee
Pura Vida Miami
05.2024 - 09.2024
Volunteer
PS 40 George Washington Carver
10.2023 - 03.2024
Babysitter
Areal Delain
06.2020 - 09.2023
Social Work
Medgar Evers College
High School Diploma -
Benjamin Bannker Academy
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