Myown Salmon
Miami
Summary
Proven track record in enhancing operational efficiency, exemplified by managing over 200 tax returns monthly at Cherry Bekaert. Skilled in Microsoft Suite and adept in team leadership, consistently prioritized customer satisfaction and meticulous attention to detail, achieving significant improvements in client service and internal processes.
Overview
6
6
years of professional experience
Work History
Accounting Administrator
Cherry Bekaert
02.2021 - Current
- Prepare, assemble, and provide quality assurance for roughly 200 tax returns monthly, including mailing returns to clients and tax authorities.
- Update the firm's internal database for new clients including their contact information, company or personal documents, and services needed.
- Provide customer service for new, existing, and previous clients via phone calls, in-office meetings, and email.
- Assist Firm Partners in checking and updating the electronic filing status of their clients' returns
- Train and mentor new hires with their tasks and Firm protocol.
Decennial Enumerator
US Census Bureau
08.2021 - 10.2021
- Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.
- Increased efficiency in data entry by accurately inputting collected information into the designated database system.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Maintained accurate records of completed surveys, contact information, and other relevant data as required by the project scope.
Traffic Coordinator
PriceSmart
02.2019 - 04.2019
- Was responsible for scheduling and processing 100+ shipments weekly for fresh and frozen goods.
- Provided exceptional customer service when addressing concerns or inquiries from both internal team members as well as external clients.
- Worked with management for new hire screening and handled training selected applicants.
- Created shipment schedule drafts and provided logistical data weekly during management meetings in preparation for the following week.
E-Rate Administrator
Miami Dade Public Schools
04.2019 - 07.2020
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained school records and updated internal databases to support document management.
- Solicited wireless and technology services for over 500 schools and libraries in Miami Dade County to maximize available funding.
- Reviewed vendor invoices with a 3 tiered review system for quality assurance.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Associate of Arts - CIvil Engineering
Miami Dade College
Miami, FL04.2019
Skills
- Administrative abilities
- Microsoft Suite
- Customer Service
- Multitasking and Organization
- Team Collaboration
- Team Leadership
- Goal getter
- Attention to Detail
- Problem-Solving
Timeline
Decennial Enumerator
US Census Bureau
08.2021 - 10.2021
Accounting Administrator
Cherry Bekaert
02.2021 - Current
E-Rate Administrator
Miami Dade Public Schools
04.2019 - 07.2020
Traffic Coordinator
PriceSmart
02.2019 - 04.2019
Associate of Arts - CIvil Engineering
Miami Dade College
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