Myra Burns
Little Rock,SC
Summary
Reliable Cashier with extensive background in operating cash registers and merchandising stock. Delivered exceptional customer service by effectively assisting customers in locating desired items and maintaining accurate drawer reconciliation. Demonstrated strong organizational skills and punctuality while thriving in team environments.
Overview
22
22
years of post-secondary education
16
16
years of professional experience
Work History
Cashier
Tiger Mart
Dillon, SC
05.2010 - Current
Cashier
Tiger Mart
Dillon, SC
05.2010 - Current
- Processed customer transactions accurately and efficiently at a busy convenience store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and debit transactions while ensuring security protocols.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Maintained clean and organized checkout area to enhance customer experience.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with product inquiries and provided excellent service daily.
- Helped customers find specific products, answered questions, and offered product advice.
- Resolved customer complaints promptly to maintain satisfaction in a fast-paced environment.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained new cashiers on procedures, policies, and customer service expectations.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Processed sales transactions to prevent long customer wait times.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Restocked shelves and organized merchandise to improve store presentation.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Answered customer inquiries regarding store policies and procedures.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
Education
English Math
Dillon High
Dillon, SC 08.1999 - 05.2021
Skills
- Point-of-sale systems
- Transaction processing
- Cash handling
- Cash register systems
- Customer service
- Sales promotion
- Inventory management
- Retail operations
- Conflict resolution
- Staff training
- Team collaboration
- Time management
- Active listening
Timeline
Cashier
Tiger Mart
05.2010 - Current
Cashier
Tiger Mart
05.2010 - Current
English Math
Dillon High
08.1999 - 05.2021