Open To Work
Myra Byers
Statesville,NC
Summary
Looking to join a company in a customer support position. Proficient in business, customer service, and banking industries. Excellent customer service and communication skills, with the ability to multitask, problem-solve, and enter data accurately.
Overview
10
10
years of professional experience
3979
3979
years of post-secondary education
Work History
Personal Care Assistant
GT Independence
Sturgis, MI
06.2023 - 06.2024
- Perform healthcare-related tasks, such as monitoring vital signs and medication, per the physician's order.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes/dishes, etc.
- Transport clients to physicians' offices or on outings, using a motor vehicle.
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Plan, shop for, or prepare nutritious meals and prepare nutritious meals.
Medical Biller
Medavoc
Chicago, IL
04.2021 - 06.2023
- Ensure patient’s info is accurate, up-to-date, and complete.
- Obtain and review referrals and authorizations for treatments.
- Confirm patient benefits and insurance eligibility.
- Follow and adhere to regulations and guidelines set by state programs, and HMO/PPO, etc.
- Transfer insurance claims and billing data to billing software and update rate changes.
- Develop and maintain a tracking system of incoming and late payments.
Customer Service Representative
IQOR
Charlotte, NC
05.2019 - 03.2021
- Complete detailed transactions and extensive research
- Setup gas, stop services, and handle emergency calls
- Assisted customers with billing issues
- Payment arrangements
Operations Clerk
Wells Fargo
Charlotte, NC
08.2014 - 12.2018
- Led assembly lines, production floor, quality control, metering machine, and reports for ISA jobs and fulfillment project for orders for coding, quantities, and authorized approvals
- Assisted with Director on the Year End Payroll Campaign by leading all workers and training
- Released WIPS for new ISA materials needed as well as close completed assignment.
- Organized all job jackets given by the CSC's according to their SLA' and communicating to confirm duties are completed and checking for new assignments to be released
- Coordinated all Compliance Courses for all FTE's, Managed Resources, and safety of team members adhering to the 6-S System.
Education
High School Diploma -
Norfolk Public Schools
Associate Degree -
Tidewater Community College
Skills
- Dependable
- Minimal supervision
- attention to detail
- Leadership
- Team player
- Organized
References
Available on Request
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Personal Care Assistant
GT Independence
06.2023 - 06.2024
Medical Biller
Medavoc
04.2021 - 06.2023
Customer Service Representative
IQOR
05.2019 - 03.2021
Operations Clerk
Wells Fargo
08.2014 - 12.2018
High School Diploma -
Norfolk Public Schools
Associate Degree -
Tidewater Community College