MYRANDA COX
Private
Staunton,VA
7
years of professional experience
Shift Supervisor with 4+ years of experience in customer service and team collaboration, known for maintaining efficiency during peak hours and special events. Skilled in conflict mediation and problem-solving, with a strong foundation in medical terminology and a commitment to pursuing RN/BSN education. Passionate about delivering exceptional service and fostering a supportive team environment.
Work History
CASHIER
1 Year 1 Month- Handled cash, credit, and mobile payments
- Processed customer transactions on POS terminals, balanced daily drawer to match sales receipts accurately.
HOME CAREGIVER
7 Years 2 Months- Maintained accurate care notes and medication administrations in client files for agency audits.
- Administered prescribed medications on schedule using pill organizers and documented administrations accurately.
- Managed household tasks—meal prep, laundry, light cleaning—maintaining safe, hazard-free living spaces.
SHIFT SUPERVISOR
4 Years 9 Months- Greeted and communicated with customers to take beverage orders
- Addressed and resolved customer concerns to maintain brand loyalty
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours
- Maintained calm demeanor during high-volume periods and special events
- Managed cash register and processed transactions with accuracy and integrity
CASHIER/SERVER
7 Months- Accepted cash and credit card payments, issued receipts and provided change
- Trained new team members in cash register operation, stock procedures, and customer services
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Delivered high level of customer service to patrons using active listening and engagement skills
STUDENT OFFICE ASSISTANT
4 Months- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow
- Facilitated communication within the office and with external partners
Education
ASSOCIATE OF APPLIED SCIENCE - NURSING
- HEALTH SCIENCES
HIGH SCHOOL DIPLOMA
Skills
Problem Solver
Customer Service
Conflict Mediation
Typing
Medical Terminology
Telephone Etiquette
Patience and empathy
Work ethic and integrity
Timeline
CASHIER
Stuarts Draft Antique Mall
08.2025 - CurrentRead More
SHIFT SUPERVISOR
Starbucks
03.2021 - 12.2025Read More
CASHIER/SERVER
Kline’s Dairy Bar
06.2020 - 01.2021Read More
STUDENT OFFICE ASSISTANT
Munsey Medical Clinic
08.2019 - 12.2019Read More
HOME CAREGIVER
Private
07.2019 - CurrentRead More
Wilson Memorial High School
HIGH SCHOOL DIPLOMA
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Piedmont Virginia Community College
ASSOCIATE OF APPLIED SCIENCE from NURSING
Read More
Valley Career & Technical Center
from HEALTH SCIENCES
Read More