Scott Nicolas
Phoenix,AZ
Overview
7
7
years of professional experience
Work History
Chauffeur
Driver provider
Phoenix, Arizona
08.2023 - Current
- Followed strict safety protocols while driving in order to protect passengers' lives and property.
- Organized and managed travel itineraries for passengers, including scheduling stops along the route.
- Provided excellent customer service, including assisting passengers with luggage and answering queries.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Relayed location information to dispatch service and checked on next appointments.
Driver
Uber
Phoenix, Arizona
01.2021 - 03.2025
- Adapted to changing routes or schedules as required by the employer.
- Achieved consistently high customer scores due to exceptional service.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Picked up clients from specific locations to transport and drop off at destinations.
Route Driver
First Choice Coffee
Tempe, Arizona
01.2022 - 07.2023
- Stayed up-to-date with routes, traffic patterns, hazardous conditions.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Followed all traffic laws and regulations to ensure safe and efficient delivery operations.
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
Sanitation Lead
Top golf
Scottsdale, Arizona
03.2021 - 01.2022
- Identified opportunities for improvement in existing cleaning processes.
- Collaborated with production personnel to ensure optimal hygiene practices are maintained throughout the facility.
- Monitored sanitation activities to ensure compliance with regulations and standards.
- Managed inventory levels of chemicals, cleaners, disinfectants, and other supplies used in the sanitation process.
- Trained, supervised and evaluated sanitation staff performance.
Attendant
Mariott Hotel
Scottsdale, Arizona
03.2021 - 12.2021
- Utilized company software for record-keeping and reporting purposes.
- Implemented company policies and procedures to ensure compliance and safety.
- Answered telephones promptly and courteously when taking reservations or takeout orders.
- Processed transactions and handled cash and credit card payments accurately.
- Resolved customer complaints promptly and professionally.
Driver, Warehouse Orders
Amazon
Chandler, Arizona
06.2020 - 03.2021
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Followed established safety procedures when loading and unloading freight from delivery trucks.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Delivered goods to specified destinations in a timely manner.
- Navigated routes with relevant map programs and GPS systems.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Valet Parking Attendant
Ritz Carlton
Laguna Niguel, California
08.2018 - 07.2020
- Provided customer service and information, answered questions and gave directions.
- Responsible for keeping track of all incoming and outgoing vehicles from the lot.
- Transported vehicles between various locations as needed.
- Monitored parking area for safety, security and general customer concerns.
- Communicated effectively with colleagues regarding availability of parking spaces.
Education
Some College (No Degree) -
Santa Barbara City College
Santa Barbara, CALas Positas College
Livermore, CASkills
- Customer service
- Safety protocols
- Time management
- Flexibility
- Punctuality
- Professional demeanor
- Effective communication
- Attention to detail
- Travel itinerary management
- Conflict resolution
Timeline
Chauffeur
Driver provider
08.2023 - Current
Route Driver
First Choice Coffee
01.2022 - 07.2023
Sanitation Lead
Top golf
03.2021 - 01.2022
Attendant
Mariott Hotel
03.2021 - 12.2021
Driver
Uber
01.2021 - 03.2025
Driver, Warehouse Orders
Amazon
06.2020 - 03.2021
Valet Parking Attendant
Ritz Carlton
08.2018 - 07.2020
Some College (No Degree) -
Santa Barbara City College
Las Positas College