Summary
Overview
Work History
Education
Skills
Timeline
Generic

MyRaya Cisco

Charlotte,NC

Summary

Born and raised in Charlotte, North Carolina. I am a very outgoing individual who loves meeting and interacting with people. I am also a very hard worker and an exceptional customer service representative. Extremely reliable and I possess great communication skills. I'm seeking an opportunity where I can devote my skills for the success of the business, I'm dedicated and enjoy working as a team to achieve goals

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Circle K
Charlotte, NC
02.2018 - 08.2025

I had the responsibility of of doing paperwork, inventory reporting, cash management working with employees one on one making sure they always had a good shift also maintaining a clean environment while keeping shelves and coolers stocked provided excellent customer service so people loved coming to our store

  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Security guard /Customer Service Cashier

Arcade
Charlotte, NC
07.2020 - 11.2022
  • Monitored arcade premises to ensure safety and security for all guests.
  • Conducted regular patrols to detect potential hazards and suspicious activities.
  • Assisted guests with inquiries while maintaining a welcoming atmosphere.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Maintained both roles making customer comfortable and having a good time in actually loved this job

Customer Sales Representative

7 Eleven
Charlotte, NC
03.2020 - 04.2020
  • Assisted customers with product selection and inquiries.
  • Processed customer transactions accurately and efficiently.
  • Maintained cleanliness and organization of sales floor and stock areas.
  • Resolved customer complaints and provided effective solutions promptly.
  • Upheld company policies and procedures in daily operations.

Education

GED -

Goodwill
Charlotte, NC

Skills

  • Team Player
  • Multitasking
  • Cash Management
  • Customer Service
  • Stocking
  • Communication
  • Dependable
  • Patience
  • MyRaya
  • Cisco
  • Inventory management
  • Employee training
  • Conflict resolution
  • Staff supervision
  • Efficient communication
  • Problem solving
  • Adaptability
  • Resource allocation
  • Closing oversight
  • Employee engagement
  • Workplace safety compliance
  • Strategic thinking
  • Policy administration
  • Surveillance techniques
  • Report writing
  • Team collaboration
  • Incident reporting
  • Alarm monitoring
  • Safety protocols
  • Stress management
  • Cultural sensitivity
  • Behavior management
  • Verbal and written communication
  • Social support
  • Relationship building

Timeline

Security guard /Customer Service Cashier

Arcade
07.2020 - 11.2022

Customer Sales Representative

7 Eleven
03.2020 - 04.2020

Assistant Manager

Circle K
02.2018 - 08.2025

GED -

Goodwill
MyRaya Cisco