Myreon Davis
Automotive
Houston,TX
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding Team Player and Leaders skills.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Technician
Safelite Auto Glass
Houston , TX
08.2019 - Current
- Completed job reports and logs immediately following service calls.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Tested components and systems to evaluate performance and identify concerns.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Maintained compliance with regulatory standards and safety requirements.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Technician
Safelite Auto Glass
Houston , TX
08.2012 - 09.2017
- Completed job reports and logs immediately following service calls.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Tested components and systems to evaluate performance and identify concerns.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Maintained compliance with regulatory standards and safety requirements.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Assistant Manager /Lube Tech
Jiffy Lube
Houston , TX
09.2000 - 05.2012
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Created employee schedules to align coverage with forecasted demands.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed strategy to increase sales and drive profits.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Diploma - High School
Houston Can Academy
Houston, TX 08.1998 - 06.2002
Skills
Equipment calibration
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technician
Safelite Auto Glass
08.2019 - Current
Technician
Safelite Auto Glass
08.2012 - 09.2017
Assistant Manager /Lube Tech
Jiffy Lube
09.2000 - 05.2012
Diploma - High School
Houston Can Academy
08.1998 - 06.2002
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