Carla Murteira
Kenilworth,NJ
Summary
Results-driven Loan Processor with an enterprising mindset for client satisfaction. Goal-oriented and highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 2 years of experience in loan processing and mortgages. Talented loan processor with proven track record of providing financial services to clients while managing complex loan transactions. Offers great task prioritization skills.
Overview
9
9
years of professional experience
Work History
Loan Processor
Keypoint Mortgage LLC
10.2020 - 02.2023
- Maintained meticulous paperwork for loan packages following conventional procedures
- Researched applicant credit status and financial position
- Prepared and maintained all paperwork for existing and new loans, including loan disclosures
- Ensured clients are kept informed of the rules and requirements
- Submitted files to the designated underwriter
- Conducted interviews to assess client eligibility for loans or mortgages
- Ensured clients complied with the established regulations and law requirements
- Followed-up with clients to verify important information
- Forged trust relationships and enhanced customer dedication
Teacher
Good Shepherd of the Little Ones Daycare Center
08.2017 - 10.2020
- Educated students in foundational concepts and promoted sensory development
- Identified signs of emotional and developmental problems in students and notified parents
- Established daily and weekly lesson plans/curriculum, prepared activity charts for students
- Provided one-on-one attention to students while facilitating and maintaining attention on groups
- Answered phone calls and conducted miscellaneous office activities
- Supervised students and outlined standards that reinforce positive behaviors
- Promoted physical, academic, and social development by implementing diverse activities
- Applied creative play-based strategies by including crafts, games, and providing diverse approaches to learning
- Consulted with parents to build, maintain positive support networks, and support continuing education strategies
Teacher
Precious Angels Early Learning Center
01.2015 - 01.2017
- Educated students in foundational concepts and promoted sensory development
- Identified signs of emotional and developmental problems in students and notified parents
- Established daily and weekly lesson plans/curriculum, prepared activity charts for students
- Provided one-on-one attention to students while facilitating and maintaining attention on groups
- Answered phone calls and conducted miscellaneous office activities
- Supervised students and outlined standards that reinforce positive behaviors
- Promoted physical, academic, and social development by implementing diverse activities
- Applied creative play-based strategies by including crafts, games, and providing diverse approaches to learning
- Consulted with parents to build, maintain positive support networks, and support continuing education strategies
Volunteer Intern
Dr. Walter Perez, OBGYN
05.2014 - 07.2014
- Facilitated insurance eligibility and benefits
- Collected payments and balances that were due
- Answered phone calls, booked appointments, and assisted patients
- Assisted receptionist and office manager
Education
Medical Billing & Coding Diploma -
Anthem Institute
High School Diploma -
Harrison High School
Skills
Bilingual - English and Portuguese
Organization
Critical and Creative Thinking
Problem-Solving
Dependability
Negotiation
Microsoft Office (Word and Excel)
Advanced smartphone and computer skills
Proven working experience in a Loan Processor Role
Good knowledge of banking computer software
Comprehension of direct/indirect lending procedures
Balance between customer satisfaction orientation and a results driven approach
Dedicated work ethic
Timeline
Loan Processor
Keypoint Mortgage LLC
10.2020 - 02.2023
Teacher
Good Shepherd of the Little Ones Daycare Center
08.2017 - 10.2020
Teacher
Precious Angels Early Learning Center
01.2015 - 01.2017
Volunteer Intern
Dr. Walter Perez, OBGYN
05.2014 - 07.2014
Medical Billing & Coding Diploma -
Anthem Institute
High School Diploma -
Harrison High School
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