Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Production Associate
Tesla
03.2023 - Current
Supported production needs by performing routine tasks using standard procedures and equipment.
Inspected final products to assess compliance with quality standards and established tolerances.
Safely operated hand and power tools to complete repetitive tasks.
Prepared materials for assembly work to keep workflows running smoothly.
Participated in training sessions to enhance skills and knowledge.
Decreased overall downtime to less than 20%
Togo Specialist
Chili's Restaurant
11.2021 - 02.2023
Selected food from storage and serving areas to place food in takeout bags, serving trays and dishes.
Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils.
Answered to-go phone calls, conveying menu options over telephone and accurately estimating time of delivery.
Utilized equipment to record orders and special requests, relaying orders to kitchen staff.
Kept take-out area well-stocked to facilitate speedy service.
Restaurant Hostess
Applebee's
08.2021 - 11.2021
Answered customer questions about hours, seating and menu information.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Collected information from arriving customers to seat groups or place them on waitlist.
Carside Specialist
Applebee's
08.2021 - 11.2021
Utilized POS system to receive and process food and beverage orders.
Kept register accurate through correct billing, payment processing and cash management practices.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Crew Member
Raising Cane's
04.2021 - 08.2021
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.