Hi, I’m
Myriam Desruisseaux
Monroe,CT
"Success is not final, failure is not fatal: It is the courage to continue that counts."
Winston Churchill
Summary
Dedicated, hardworking management professional with extensive daily planning and operations experience. I am a highly proactive manager with 7 years of experience in team leadership in the restaurant industry. Background includes sales, management, caregiving, mentorship and customer service in fast-paced settings. My main objective to become an asset to any company I am apart of.
Overview
7
years of professional experience
Work History
Metric Bar And Grill
Restaurant Manager
05.2016 - Current
Job overview
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Collaborated with vendors and contractors to schedule repairs and maintenance work, ensuring timely completion.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed unique events and special promotions to drive sales.
University Of Bridgeport
Mentor
09.2020 - 05.2023
Job overview
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Assisted mentees in developing self-confidence and positive self-image.
- Provided guidance on stress management and grounding techniques to reduce overwhelm.
- Regularly assessed progress and provided feedback to support continued development.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Collaborated with teachers, counselors and administrators to foster access to resources and support.
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Empowered students through counseling and skill-building exercises.
University Of Bridgeport
Volunteer
09.2019 - 05.2023
Job overview
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Community Clean-up
H&M Hennes & Mauritz
Sales Associate
08.2020 - 09.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
University Of Bridgeport
Secretary
09.2019 - 05.2022
Job overview
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Entered data into system and updated customer contacts with information to keep records current.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
University of BridgeportBridgeport, CT
Bachelor of Science from Health Sciences, Psychology, Management
05.2023
University Overview
- Dean's List [Spring 2023]
- Presidents List [Spring 2022]
- Dean's List [Fall 2022
- President's List [Fall 2021]
Skills
- Data Entry
- Self-motivated
- Community Events
- Investigating Complaints
- Staff Scheduling
- Organization and Prioritization
- Complaint Resolution
- Customer Service Best Practices
- Hiring and Training
- Thoroughness in reviewing documents or reports
- Teamwork and Collaboration
- Marketing and Advertising
- Excellent oral and written communications skills, including presentation skills
- Strong interpersonal skills and problem-solving ability
Hobbies
During my free time I enjoy getting in touch with my intrinsic self by spending ample time in nature like hiking and stargazing. Hiking is an integral part of my life, offering me an escape into nature's embrace. The serenity of winding trails, the challenge of conquering rugged terrains, and the reward of breathtaking sceneries have instilled in me a profound appreciation for the beauty and tranquility of the natural world. Each hike not only strengthens my physical endurance but also rejuvenates my spirit and mind.
My love for music transcends boundaries, genres, and cultures. Whether listening to or creating music, I find solace, inspiration, and joy in its rhythms. Music has the power to convey emotions that words often cannot, and it has become an integral part of my life's soundtrack.
Lastly, I have a deep-seated passion for travel, which fuels my desire to explore diverse cultures, landscapes, cuisines, and experiences around the world. The thrill of embarking on new adventures, immersing myself in different traditions, and connecting with people from various backgrounds has broadened my perspective and enriched my life.
Languages
French
Native or Bilingual
Creole
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- PT - Phlebotomy Technician
Timeline
Mentor
University Of Bridgeport
09.2020 - 05.2023
Sales Associate
H&M Hennes & Mauritz
08.2020 - 09.2022
Volunteer
University Of Bridgeport
09.2019 - 05.2023
Secretary
University Of Bridgeport
09.2019 - 05.2022
Restaurant Manager
Metric Bar And Grill
05.2016 - Current
University of Bridgeport
Bachelor of Science from Health Sciences, Psychology, Management
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