Myriam Grabowiecki
New Braunfels,TX
Summary
Dynamic professional with extensive experience at Iron Antler LLC. Proven ability to enhance team collaboration and safety culture, leading training initiatives that improved operational efficiency. Recognized for effective communication and decision-making skills, driving project
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Laborer Operator
Iron Antler LLC
New Braunfels, TX
05.2024 - Current
- Operated heavy machinery to execute daily construction tasks efficiently.
- Maintained equipment by performing routine inspections and preventive maintenance.
- Collaborated with team members to ensure adherence to safety protocols on-site.
- Assisted in training new laborers on operational procedures and safety practices.
- Managed inventory of materials, ensuring availability for ongoing projects without delays.
- Led safety meetings to promote a culture of compliance and hazard awareness among staff.
- Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
- Operated range of heavy equipment on regular basis with advanced skill.
Sales Associate
Iron Antler LLC
New Braunfels, TX
11.2023 - Current
- Delivered exceptional customer service to elevate project experience and foster strong client relationships.
- Oversaw inventory management processes to guarantee product availability and maintain accurate stock levels.
- Facilitated collaboration among team members to drive sales performance through strategic communication.
- Ensured optimal store presentation standards through strategic organization of merchandise displays.
- Embraced evolving sales strategies and promotions to enhance team adaptability and responsiveness.
- Facilitated training sessions for new staff on operational procedures and company policies.
- Optimized rack and shelf organization to enhance store aesthetics and attract customer interest.
- Executed cash transactions with precision while strictly following company cash handling policies.
- Cultivated strong customer relationships to drive repeat business.
- Exhibited composure and effectively resolved issues in high-pressure environments.
- Addressed customer inquiries regarding sizing of accessories and care for merchandise.
- Cultivated positive first impressions to enhance customer engagement and retention.
Head of HR
Iron Antler LLC
New Braunfels, TX
07.2023 - Current
- Designed and implemented HR strategies to enhance organizational effectiveness and support business goals.
- Directed recruitment strategies to enhance overall candidate experience and streamline hiring procedures.
- Developed and executed performance management frameworks aimed at fostering employee engagement and maximizing productivity.
- Designed and implemented training initiatives aimed at fostering professional growth and skill enhancement.
- Developed and implemented streamlined HR policies and procedures to uphold labor regulation compliance.
- Enhanced workplace morale and engagement through strategic employee recognition programs and effective feedback systems.
- Conducted analysis of workforce data to support informed strategic decisions and enhance organizational effectiveness.
- Engaged with leadership to formulate and implement effective organizational planning and workforce development initiatives.
- Enhanced workplace morale and productivity through ongoing improvement initiatives and effective leadership practices.
- Developed and executed succession planning strategies aimed at preparing organization for future leadership needs.
- Facilitated effective management of intricate employee relations challenges to promote a workplace environment characterized by trust and open dialogue.
- Refined human resources workflows to support organizational effectiveness and improve workforce morale.
- Engaged with stakeholders to address labor relations issues, ensuring compliance and effective resolution of disputes.
- Implemented comprehensive training programs aimed at upskilling employees throughout the organization.
- Developed and executed targeted retention initiatives to enhance workforce stability.
- Developed and implemented talent management strategies aimed at enhancing workforce performance and engagement.
- Facilitated integration of multiple acquisitions to enhance operational cohesion and maintain cultural synergy.
- Developed and implemented workforce planning strategies to ensure optimal staffing levels during fluctuating business conditions.
Salon Coordinator
Skin Rejuvenation
Bulverde, TX
04.2022 - 06.2022
- Coordinated appointment scheduling and managed client inquiries to improve service efficiency.
- Assisted in maintaining accurate client records and updated service documentation regularly.
- Collaborated with staff to ensure seamless operations during peak hours, enhancing customer experience.
- Implemented inventory tracking system to optimize product availability and reduce waste.
- Facilitated communication between management and staff, ensuring alignment on company goals and policies.
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Provided exceptional support to both stylists and clients alike during high-volume periods such as holidays or special events.
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Maintained accurate financial records, facilitating smooth daily operations and timely reporting.
- Assisted stylists with client consultations, ensuring a clear understanding of desired services and outcomes.
- Enhanced customer satisfaction with prompt and courteous service at the front desk.
- Improved salon efficiency by streamlining appointment scheduling and client management processes.
- Handled all payments and refunds, making sure that charges and correct tax were applied.
- Ensured cleanliness of the salon by overseeing regular maintenance tasks and adhering to hygienic practices.
- Upsold salon products and services to customers through effective communication and successful marketing methods.
- Collaborated with management to develop promotional events geared towards increasing community engagement and attracting new clientele.
Head Hostess
Genaros
Canyon Lake, TX
09.2021 - 04.2022
- Oversaw guest seating arrangements to optimize operational flow and elevate dining experience.
- Led training and supervision of junior host staff to uphold service standards.
- Facilitated collaboration between kitchen and waitstaff to enhance communication efficiency during peak hours.
- Optimized reservation system to enhance operational efficiency and minimize wait times.
- Addressed guest inquiries and complaints with urgency to enhance overall satisfaction.
- Oversaw dining area maintenance, ensuring cleanliness and ambiance aligned with health standards.
- Facilitated special event planning to elevate restaurant offerings and attract clientele.
- Facilitated training and mentorship of new staff members to uphold service quality and compliance with restaurant policies.
- Cultivated a welcoming atmosphere by promptly and professionally greeting guests upon arrival.
- Optimized seating procedures to enhance operational efficiency and minimize guest wait times.
- Managed coordination of large parties and events, ensuring seamless service from arrival to departure.
- Managed reservation system by efficiently handling phone and walk-in requests to optimize scheduling and kitchen output.
- Documented reservations to assist servers and managers with large group arrangements. Prepared seating to facilitate smooth dining experiences. Communicated reservation details to ensure proper service delivery.
- Resolved guest complaints with tact and diplomacy, ensuring prompt and satisfactory resolutions.
- Oversaw seating area and conducted regular inspections of restrooms to ensure cleanliness.
- Cultivated strong relationships with returning guests to enhance loyalty and drive repeat business.
- Managed dining room layout and table settings to uphold restaurant standards and enhance guest experience.
- Handled reservations and to-go orders via phone. Assisted customers with inquiries and provided accurate wait time information.
- Oversaw maintenance of a clean and organized hostess stand to enhance restaurant ambiance.
- Facilitated server operations during peak hours by managing drink orders and clearing tables efficiently.
- Leveraged expertise in menu items to deliver tailored recommendations aligned with guest preferences and dietary restrictions.
- Oversaw completion of all opening and closing duties with precision and thoroughness for seamless daily operations.
- Oversaw dining area operations utilizing strong leadership skills and effective organizational strategies.
Server
Bush's Chicken
Castroville, TX
11.2020 - 01.2021
- Provided outstanding customer service in a fast-paced environment, ensuring guest satisfaction.
- Facilitated menu recommendations to enhance overall dining experience for patrons.
- Oversaw cleanliness and organization of dining area to uphold health standards.
- Facilitated collaboration with kitchen staff to expedite order delivery and enhance workflow efficiency.
- Guided new servers through restaurant protocols and customer service best practices, enhancing team development.
- Executed transaction processing with precision and efficiency to enhance daily operational success.
- Adjusted operations to meet shifting priorities during peak hours while ensuring exceptional service quality.
- Enhanced service strategies and menu offerings by integrating customer feedback.
- Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
- Delivered food and beverages efficiently while prioritizing customer satisfaction.
- Facilitated teamwork during peak shifts to enhance workflow efficiency and optimize guest experiences.
- Fostered strong relationships with loyal customers to enhance retention.
- Executed opening and closing duties to ensure optimal dining area readiness for service transitions.
- Delivered exceptional service during peak periods, ensuring meticulous attention to detail and strong guest rapport.
- Executed bussing and resetting of tables to maintain cleanliness in dining and work areas.
- Addressed customer complaints with urgency and professionalism to uphold brand reputation.
- Ensured cleanliness and organization of dining areas to uphold hygiene standards.
- Executed cash transaction processes with precision to ensure accurate financial reporting.
- Cultivated a welcoming atmosphere as primary point of contact for incoming guests.
Education
High School Diploma -
Canyon Lake Highschool
Canyon Lake, TXSkills
Materials handling
Equipment operations
Loading and unloading
Hand tool proficiency
First aid training
Quality assurance
Team support
Safety control
Teamwork and collaboration
Decision-making
Effective communication skills
Timeline
Laborer Operator
Iron Antler LLC
05.2024 - Current
Sales Associate
Iron Antler LLC
11.2023 - Current
Head of HR
Iron Antler LLC
07.2023 - Current
Salon Coordinator
Skin Rejuvenation
04.2022 - 06.2022
Head Hostess
Genaros
09.2021 - 04.2022
Server
Bush's Chicken
11.2020 - 01.2021
High School Diploma -
Canyon Lake Highschool