Myriam Rodriguez
Pasadena,California
Summary
Bilingual Sales Representative with a decade of experience in client education and relationship management, consistently achieving high retention rates through tailored sales strategies and effective negotiation. Expertise in objection handling results in exceeding sales targets and enhancing customer satisfaction. Proven ability to drive new customer acquisition through strategic prospecting and persuasive negotiation, consistently surpassing quotas.
Overview
10
10
years of professional experience
Work History
Sales Representative Agent
First American Home Warranty
Pasadena, CA
02.2015 - Current
- Worked as a top-rated Bilingual(English/Spanish Sales Representative with 10+ years experience.
- Build strong customer relationships based on trust and mutual respect leading to a high retention rate.
- Educated clients on the benefits of home warranty policies and renewal processes.
- Provided recommendations of plans that best suits the homeowner needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Attended many trainings throughout the years that help how to use discovery methods to better understand and meet the homeowner's expectations which leads to high target sales goals.
Education
Bachelor of Arts - Criminal Justice And Minor in Sociology
California State University
CAAssociate of Arts -
Glendale Community College
Glendale, CASkills
- Bilingual communication
- Negotiation
- Active listening
- Client education
- Objection handling
- Performance tracking
- Customer relationship management
- Conflict resolution
Languages
Spanish
Professional
Accomplishments
- Received awards throughout the years for highest sales, leads, and renewals.
Timeline
Sales Representative Agent
First American Home Warranty
02.2015 - Current
Bachelor of Arts - Criminal Justice And Minor in Sociology
California State University
Associate of Arts -
Glendale Community College
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