Rocio G. Villavicencio Sanchez
Aurora,CO
Summary
Proven Insurance Sales Agent with a strong record of exceeding sales goals and achieving client satisfaction. Skilled in needs analysis and policy writing, dedicated to developing tailored insurance solutions.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Insurance Sales Agent
Becky Ledbetter State Farm
Broomfield, Colorado
09.2022 - 01.2026
- Exceeded company sales goals for new policies.
- Achieved State Farm Charmin Circle goal through dedicated client engagement.
- Wrote a total of 40-70 policies every month.
- Wrote a total of 5-12 life insurance policies a month.
- Developed tailored insurance solutions for diverse client needs.
- Conducted needs analysis to provide tailored insurance solutions, aligning with client requirements in life, health, and auto insurance.
- Identified cross-selling opportunities, enhancing client portfolios and increasing policy uptake.
- Built relationships with existing clients by providing exceptional service.
- Developed customer service strategy to maximize client satisfaction.
- Educated clients on various insurance products and options available.
- Assisted clients with claims processes and documentation requirements.
- Collaborated with team members to enhance service delivery and client satisfaction.
Insurance Sales Agent
Gene Mondragon State Farm
Denver, CO
12.2015 - 08.2022
- Assisted clients in selecting appropriate coverage options for their needs.
- Conducted comprehensive needs analysis to offer appropriate insurance products, including life, health, auto and home insurance.
- Generated leads through cold calling, networking, and referrals, contributing to increased policy sales.
- Met monthly goals of writing a minimum of 40-50 policy applications for home and auto insurance.
- Processed applications and paperwork related to policy issuance or renewal.
- Assisted clients with claims processes and documentation requirements.
- Built relationships with existing clients by providing exceptional service.
- Counseled Spanish-speaking clients on coverage options tailored to their individual needs.
- Developed customer service strategy that enhanced client satisfaction and retention.
- Led team efforts to achieve office goals, fostering collaboration and driving overall performance.
Education
High School Diploma -
William Smith High School
Aurora, CO05-2010
Technical College Degree - Business Communication
Pickens Technical College
Aurora, Colorado, CO05-2010
Technical College - Medical Assistant
Pickens Technical College
Aurora, Colorado, CO05-2010
Skills
- Life insurance sales
- Insurance product knowledge
- Sales quota achievement
- Cold calling
- Customer complaint resolution
- Billing procedures
- Policy analysis
- Relationship building and marketing
- Bilingual communication
- Active listening
- Adaptability and flexibility
- Self-motivation
Languages
Spanish
Full Professional
Certification
Property and Casualty Licensed- Colorado
Accomplishments
Life insurance- Team Hall of Fame award 2019-2025
Timeline
Insurance Sales Agent
Becky Ledbetter State Farm
09.2022 - 01.2026
Insurance Sales Agent
Gene Mondragon State Farm
12.2015 - 08.2022
High School Diploma -
William Smith High School
Technical College Degree - Business Communication
Pickens Technical College
Technical College - Medical Assistant
Pickens Technical College