Myrlande Charles

• Transport and delivery of medical equipment.
• Delivery Food products and maintenance for Petits Frères et Sœurs Hospital
• Moving

• Developed and implemented policies and procedures to ensure the safety of orphans in the orphanage.
• Managed daily operations of the orphanage, including finances, staff management and resource allocation.
• Provided guidance and support to all staff members working with orphans.

planning parent-child meetings

Maintaining the cleanliness of the premises

• Supervised and trained customer service staff to ensure excellent customer service delivery.
• Provided guidance and support to junior customer service representatives, including coaching and mentoring.
• Monitored customer service performance metrics, such as call response times, resolution rates, and customer satisfaction ratings.
• Personnel-Customers-Safe-Safety box management.
• Preparation of end of month report

• Developed and implemented operational procedures to ensure quality standards are met.
• Monitored and improved efficiency of processes, team performance, and customer service.
• Directed operations staff by providing guidance, training, and support in order to meet company objectives.
• armored van service